News
Airlines bring back snacks, expand entertainment to boost customer experience
February 1, 2016
After a decade of pulling free snacks off flights airlines are bringing back goodies in a quest to boost the traveler's flying experience.
read nowReport: Product price fast giving way to customer experience focus
February 1, 2016
Companies are increasingly focusing on customer experience rather than product price when it comes to the competitive retail segment.
read nowConsumers expect top-tier service and will take leave if retailers fail to deliver
February 1, 2016
Consumers still favor the in-store shopping environment but true optimization from the trend isn’t going to happen for retailers unless customer experience is…
read nowFree Webinar: Experts discuss how restaurants can use the Internet of Things to win customers
February 1, 2016
To clear up confusion and demonstrate how restaurants can use IoT to help reach customers, FastCasual.com and VMOB recently hosted a free webinar now…
read nowAmazon mulling subscription music service, earnings call today
January 28, 2016
Amazon is supposedly looking to launch a brand-new music subscription service that would go head-to-head with Apple Music and Spotify, according to a news…
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Survey: Consumers want more delivery options and greater delivery transparency
January 27, 2016
Retailers not offering lots of delivery choices aren't making consumers happy. Today's shoppers are willing to pay extra for the delivery option they want…
read nowNew NEC tools aim to help retailers with data, demographics and analytics
January 26, 2016
NEC Corp. of America debuted a slew of new tools at the January NRF BIG Show and the hardware, software and services are focused on helping retailers with…
read now'Evolved' retailers more likely to succeed compared to pure-play business strategy
January 26, 2016
Retailers going only online, or only in physical store locations, are likely not going to achieve sustainable, long-term operational success.
read nowU.S. Bank banking on new brand message to grow business
January 26, 2016
U.S. Bank is revamping its brand to drive home its message that it offers the "power of possible."
read nowMore than half of Americans boast retail job experience, claims study
January 25, 2016
Americans with a retail job on the resume likely got their first retail role at the age of 16.
read nowHilton's Tru hotel chain aims to grab hipster, digital native travelers
January 25, 2016
Hilton's 13th brand will likely become it's biggest, claims CEO Christopher Nassetta.
read nowFree webinar focuses on how IoT can boost guest engagement, revenue
January 22, 2016
Attendees will learn how McDonald's and other chains are boosting campaign performance up to seven times by using mobile data to better target campaigns.
read nowSlabbKiosks launches new site for OEM solutions
January 22, 2016
The site allows customers to see past custom kiosks and start the process of crafting their own custom solutions.
read nowCurrency rates, tepid consumer spend present challenges for Tiffany & Co.
January 22, 2016
A weakening China market, which accounts for Tiffany & Co.’s 24 percent of sales, and lower than usual tourist traffic hurt the retailer’s holiday season as…
read nowWalmart boosting pay, opening new stores while closing others
January 22, 2016
It’s been a busy first month of the year for mega retailer Walmart with news of store closings and a move to increase its minimum wage,
read nowReport: Retailers aren't evolving fast enough
January 21, 2016
The increasing use of mobile shopping threatens retailers that fail to meet mobile users' expectations for more sophisticated shopping services.
read nowAmazon aims to make product re-orders easier than ever
January 21, 2016
Amazon wants to make shopping easier than ever and is building a re-order capability via connected devices tied to its Amazon Dash service.
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Amazon flying fast forward with drone service strategy
January 20, 2016
Regulatory challenges, safety hurdles and increasing competition aren't stalling Amazon's plans to be one of the first, if not the first, drone service…
read nowUnilever CEO: Another rough year ahead but it won't stop innovation
January 20, 2016
Unilever expects to have to work just as hard as last year to hit expected financial this year and plans to keep innovating on the product side.
read nowDeclining fuel costs makes for bigger profit at Delta
January 19, 2016
Delta is navigating some financial challenges but benefiting big from cheap fuel prices.
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