News
Retail thief avoids prison time after $400K in theft
April 21, 2022
A former Home Depot employee is avoiding prison time after stealing and selling $400,000 in home improvement products and has been sentenced to five years of…
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Consumers prefer traffic jams over a bad customer experience
April 21, 2022
More than half, 60%, of consumers would rather sit in a traffic jam than have a poor customer experience, according to a Telus International survey.
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JCPenney hits big ROI with targeted AI online approach
April 21, 2022
Retailer JCPenney is improving paid search conversions, reduced cart abandonment and the online customer experience with a more targeted approach using…
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Wawa eyes Alabama market
April 20, 2022
Convenience retail brand Wawa may soon be a shopping destination for Alabama residents.
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Verizon pumps up minimum wage
April 20, 2022
Verizon Communications Inc. will increase the minimum wage for new and existing retail, customer service and internal sales staff to $20 an hour.
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Whole Foods Market debuts Amazon One palm payment in Austin store
April 20, 2022
The Arbor Trails Whole Foods Market store in Austin is the first store in the Austin area to offer Amazon One, a palm recognition service, as a payment option…
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Walgreens launches Red Nose Day campaign
April 19, 2022
For the eighth consecutive year Walgreens is launching its Red Nose Day campaign aimed at helping end the cycle of child poverty.
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Etsy retailers mulling union action following strike
April 19, 2022
A week after thousands of Etsy shops closed for a week to protest increased transaction fees, Etsy sellers are investigating formation of a union.
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Bed Bath & Beyond shoppers shopping less
April 19, 2022
Bed Bath & Beyond is giving a heads up that sales may not be so great in the next few months given an already in-progress sales dip.
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American Airlines Center launches AI autonomous shopping
April 18, 2022
American Airlines Center, a Dallas multi-purpose arena, has opened two frictionless food and beverage experiences in collaboration with hospitality partner…
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Astros install Amazon 'Just Walk Out' tech at Minute Maid Park
April 18, 2022
The Astros have teamed with Amazon to equip two food and beverage stores at Minute Maid Park with Amazon's Just Walk Out technology, providing fans a faster…
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Consumers are all about the deal with AI chatbots
April 18, 2022
Consumers are likely to accept a less-than-satisfactory offer if it comes from a chat bot and not a human, but when the offer exceeds expectations, the human…
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Only 3 Kmart stores operating in US
April 15, 2022
The retailer Kmart has just three locations operating in the U.S. after closing a New Jersey store on April 16.
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Best Buy, DSW, Sephora, Thrive Market, Adidas tops in personalization
April 15, 2022
When it comes to value-driven personalization five retailers are excelling: Thrive Market, Sephora, Best Buy, DSW and Adidas.
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Consumers willing to share data for the right value proposition
April 14, 2022
Consumers are willing to share data to get more from retailers, in-store and online, if it means more loyalty program benefits, special discounts and offers…
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Google enhances search options for shoppers
April 14, 2022
Google is making it easier for consumers to find specific products by enhancing its search capabilities.
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Glossier debuts storefront in Miami Design District
April 14, 2022
Glossier has opened a permanent storefront in the heart of the Miami Design District after it launched a successful pop-up experience in 2019.
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Chase extends partnership with Amazon for rewards credit card
April 13, 2022
Chase recently signed a multi-year extension with Amazon for the co-branded Amazon Prime Rewards Visa Signature credit card. The card offers 5% back on all…
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Hawaii grocer taps Symphony RetailAI to enhance shopping experience
April 13, 2022
Foodland Super Market Ltd, a grocery chain in Hawaii, has signed a multi-year license agreement with Symphony RetailAI for its broad portfolio of AI solutions…
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Food Lion program donates 1.2M meals
April 12, 2022
The Food Lion Feeds program, run by supermarket chain Food Lion, has donated more than 1.2 million meals through 31 partnerships with colleges and universities…
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