News
Target boosts starting wage range
March 7, 2022
Five years after increasing its starting wage to $15, Target is now expanding the wage range to $15 to $24 for hourly team members working across the retail…
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Amazon debuts medical care program via Alexa
March 7, 2022
In a move to deepen its footprint within the health care industry Amazon has launched a Alexa-based physician service.
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Robotic delivery firm launches remote controlled vending machines on wheels
March 7, 2022
Tortoise, a Mountain View, California-based robotic delivery provider, has introduced a vehicle that carries vending machines to serve consumers at events…
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T-Mobile True Name lets customers display chosen name on debit card
March 3, 2022
T-Mobile has introduced True Name by Mastercard for T-Mobile Money which enables customers to display their chosen name on their debit cards. The company built…
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Aramark, Zippin team on checkout free stores
March 3, 2022
Aramark Corp. has teamed with Zippin, a provider of checkout-free technology, to open the second Zippin-powered store in Houston's NRG Stadium, according to a…
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Walmart GoLocal, Cognetry team on delivery strategy
March 3, 2022
Walmart GoLocal and Cognetry Labs are joining forces to provide mid-sized and independent grocers with last mile delivery logistics.
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‘AI Clerk’ engages with customers in unattended 7-Eleven kiosk
March 2, 2022
Customers may now engage in live conversations with an artificial intelligence clerk in Korea's first unmanned 7-Eleven convenience store inside the Lotte…
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Home Depot COO steps into CEO role
March 1, 2022
Ted Decker, who was Home Depot's COO as of yesterday, takes on the role of CEO as of today.
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Target sales, traffic robust in Q4
March 1, 2022
Target's comparable sales grew 8.9% and comparable traffic grew 8.1% in Q$ 2020 and total revenue grew more than 35% over the past two years.
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Consumers still like at-home delivery as retailers expand curbside pickup
March 1, 2022
More than half of consumers, 64%, prefer at-home delivery as retailers continue to expand curbside pickup options.
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Walmart aims to boost subscription service with sales event
February 28, 2022
Walmart is running a three-week "exclusive" sales event in a quest to drive sign-ups to its Walmart+ subscription service.
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Consumer spend bounces back in January
February 28, 2022
Consumer spend in the U.S. jumped 2.1% in January, compared to December 2021, indicating that shoppers are less worried about COVID-19.
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Bath & Body Works chief leaving in May
February 28, 2022
Bath & Body Works CEO Andrew Meslow will step down from his role in May due to health reasons.
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C-stores seek power rate equity before investing in EV charging stations
February 25, 2022
Convenience stores in Georgia are seeking a law to require the state's electric company, which has a monopoly, pay the same electricity rates convenience…
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Lowe’s, Instacart team up on delivery effort
February 25, 2022
Lowe's and Instacart are teaming up to pilot same-day delivery and the move is the first time a home improvement retailer is on the Instacart platform.
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Target eliminates mask requirement for shoppers, staff
February 25, 2022
Consumers and store associates and workers will no longer have to wear a protective COVID-9 mask in Target stores.
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Pyramid Computer’s David Frei talks importance of tracking CX trends
February 24, 2022
David Frei, vice president of strategic partnerships at Pyramid Computer and an advisory board member of the Interactive Customer Experience Association…
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Tech partners debut self-serve kiosks that accept PayPal, Venmo
February 24, 2022
Citcon, a mobile wallet payment provider, has integrated its payment technology with Abacus Business Computer, a merchant services company serving the…
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Frank Mayer and Associates debuts bill payment kiosk
February 24, 2022
Frank Mayer and Associates Inc., a kiosk and display manufacturer, recently introduced the Gateway kiosk to its line of standard self-service kiosks, according…
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Home Depot bests sales expectations, growth ahead
February 23, 2022
The Home Depot's sales spiked 11% in the fiscal fourth quarter, beating analysts' expectations, and the retailer stated there is "slightly positive" growth…
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