News
Only 3 Kmart stores operating in US
April 15, 2022
The retailer Kmart has just three locations operating in the U.S. after closing a New Jersey store on April 16.
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Best Buy, DSW, Sephora, Thrive Market, Adidas tops in personalization
April 15, 2022
When it comes to value-driven personalization five retailers are excelling: Thrive Market, Sephora, Best Buy, DSW and Adidas.
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Consumers willing to share data for the right value proposition
April 14, 2022
Consumers are willing to share data to get more from retailers, in-store and online, if it means more loyalty program benefits, special discounts and offers…
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Google enhances search options for shoppers
April 14, 2022
Google is making it easier for consumers to find specific products by enhancing its search capabilities.
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Glossier debuts storefront in Miami Design District
April 14, 2022
Glossier has opened a permanent storefront in the heart of the Miami Design District after it launched a successful pop-up experience in 2019.
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Chase extends partnership with Amazon for rewards credit card
April 13, 2022
Chase recently signed a multi-year extension with Amazon for the co-branded Amazon Prime Rewards Visa Signature credit card. The card offers 5% back on all…
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Hawaii grocer taps Symphony RetailAI to enhance shopping experience
April 13, 2022
Foodland Super Market Ltd, a grocery chain in Hawaii, has signed a multi-year license agreement with Symphony RetailAI for its broad portfolio of AI solutions…
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Food Lion program donates 1.2M meals
April 12, 2022
The Food Lion Feeds program, run by supermarket chain Food Lion, has donated more than 1.2 million meals through 31 partnerships with colleges and universities…
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JCPenney chief: We're focused on customers who we know
April 12, 2022
Marc Rosen, JCPenney CEO, is all about focusing on the budget-conscious consumer and families looking for affordable home accessories, beauty items and clothes…
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Disney bringing back character greeting experience
April 12, 2022
This month Disney Parks will bring back a fan favorite experience that was shelved during the pandemic years — the opportunity to interact with characters.
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Sabio Group debuts AI-powered customer experience platform
April 12, 2022
Sabio Group, a digital customer experience transformation specialist, has launched an AI-powered platform aimed at simplifying the management of customer…
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Flawed proactive customer service does more harm than good
April 11, 2022
Using a proactive approach in customer service is a good thing, but not when it ends up causing more issues for the customer.
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Tanger Outlets launches TangerStyle 2022
April 11, 2022
Tanger Factory Outlet Centers Inc. has launched TangerStyle, a program offering shoppers savings and TangerClub members exclusive access to deeper discounts…
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UK shoppers embracing crypto payment
April 11, 2022
One in three U.K. shoppers, 30%, intend to use crypto as payment option this year and the number jumps to 40% on global consumer scale.
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California theme park goes cashless
April 8, 2022
The Coco Loco Arcade, SeaWorld theme park in San Diego, California has gone cashless, according to a press release.
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Supermarket owner claims price will rise for next 3 months
April 8, 2022
Food prices will continue to rise for the next three months, according to John Catsimatidis, owner and CEO of supermarket chain Gristedes.
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Alphabet launching drone delivery in US metro area
April 8, 2022
Alphabet, parent company of Google, is aiming to launch drone delivery this week in the area of Dallas-Fort Worth.
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Uber, bp team up on retail partnership
April 7, 2022
Uber Technologies, Inc. and bp are teaming up on a convenience delivery effort that will offer a wide range of products, including fresh and prepared, from…
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Etsy shop owners striking in protest this month
April 7, 2022
An unknown number of Etsy shop keepers are asking customers to boycott the marketplace from April 11 through April 18 in protest of increasing transaction fees.
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PayRange app allows store gift cards, cryptocurrency, BNPL payments
April 7, 2022
PayRange Inc., a manufacturer of a mobile payment app for automated retail, has added capabilities to accept store gift cards and cryptocurrencies, according…
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