News
NY airport teams with Zippin, SSP America to introduce contactless shopping
December 3, 2021
JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, has teamed with SSP America and Zippin to launch a contactless…
read now
Beauty brand, WNBA’s Dana Evans team up on lash vending machines
December 3, 2021
OpulenceMD Beauty, a luxury eye-focused beauty brand created by board-certified ophthalmologist, Dr. Anika Goodwin, has teamed with WNBA Champion and…
read now
Self-checkout machine shipments spike 25% in 2020, issues remain
December 2, 2021
Self-checkout machine shipments jumped 25% in 2020 due to the pandemic, but the customer experience still needs improvement, as 67% of retailers and consumers…
read now
Entrepreneur offers gifts, novelties in vending machines
December 2, 2021
Treasure Valley, Idaho entrepreneur Shelley Searle got into the vending business while trying to sell her affirmation cards. She got the idea after running…
read now
UAE c-store debuts autonomous checkout technology
December 1, 2021
Adnoc Distribution, the UAE's largest fuel convenience retailer, has launched a fully autonomous, contactless and cashierless Adnoc Oasis store, according to a…
read now
Irish retailers launch AI reverse vending machines
December 1, 2021
Sensi, a Dublin, Ireland based manufacturer of a reverse vending machine to retrieve recyclable items in exchange for payment, has been introduced to locations…
read now
Vending machine offers uplifting messages
December 1, 2021
A glassfront vending machine in the Dubai Design District dispenses compliments in Arabic and English as part of a mental health improvement effort, according…
read now
Women spending less this holiday
November 30, 2021
More than a third of American women plan to spend less this holiday season, according to BMO Financial Group's Real Financial Progress Index. Women have less…
read now
Younger audiences embrace OOH ads
November 30, 2021
Out of Home advertising, in combination with social media, is a powerful vehicle for reaching younger generations, according to a consumer survey conducted by…
read now
Pandemic spurring consumer QR code usage
November 30, 2021
Customer use of QR codes has increased during the pandemic as retailers moved to offer shoppers touch-free interactive experiences in store.
read now
CVS aims to redesign pharmacy focus
November 29, 2021
CVS will shutter 900 drugstores in the next three years as a first step to revamping its store format to become much more a health services location.
read now
Macy’s mulling e-commerce channel split off
November 29, 2021
Macy's has hired a consulting firm to assess splitting off its e-commerce channel from its physical store business.
read now
Dollar General, DoorDash partner on same-day delivery
November 29, 2021
Dollar General and DoorDash are partnering to offer on-demand delivery of everyday essentials via the DoorDash app.
read now
Target enjoys healthy Q3
November 24, 2021
Comparable Q3 sales grew 12.7%, digital comparable sales grew 29% and earnings per share was up 51.6% for retailer Target in Q3.
read now
Lowe’s sales momentum continues in Q3
November 24, 2021
Home improvement retailer Lowe's reported net earnings of $1.9 billion for the quarter ended Oct. 29, a healthy jump compared to 2020 Q3 net earnings of $69…
read now
CX market to surpass $100B global revenue by 2026
November 24, 2021
The customer experience and customer engagement market is projected to surpass $100 billion in annual worldwide revenue by 2026, and global CX software revenue…
read now
Supply chain woes not easing for retailers
November 23, 2021
The ongoing supply chain issues remain daunting for retailers with just under six weeks left in the holiday shopping season.
read now
Singapore firm deploys donation vending machines in malls
November 23, 2021
Endowus, a Singapore-based wealth management firm, has placed 12 vending machines in four Singapore shopping malls to support donations to 15 organizations…
read now
Louisiana entrepreneur debuts cosmetics vending machine
November 23, 2021
After selling lashes out of her car and participating in pop up shops for two years, Houma, Louisiana entrepreneur Tierrany Bonvillian has created a cosmetics…
read now
Ex Levi’s leader takes chief customer role at Narvar
November 22, 2021
Anisa Kumar, a retail veteran who has served in leadership roles at Levi's, Walmart and Target, has been named chief customer officer at Narvar, a…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
