News
NEC Display debuts analytics platform for retailers
November 22, 2018
NEC Display Solutions of America Inc. has launched NEC ALP, an analytics platform providing real-time content and data measurement information for retailers.
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Huda Beauty boasts SignStix-powered 3-D signage
November 22, 2018
Smart AV has integrated SignStix-powered digital signage into Huda Beauty's store in Selfridges, London.
read nowSurvey: Consumers OK with security flaws on Cyber Monday
November 21, 2018
When it comes to shopping on Cyber Monday a good number of consumers, 62 percent, will shop a brand that has been breached in the past if the sale is…
read now164M consumers will be shopping Thanksgiving weekend
November 21, 2018
A projected 164 million consumers will shop over the five-day Thanksgiving weekend, according to an annual survey by the National Retail Federation and Prosper…
read nowRetailers closed on Thanksgiving: Popular store brands pepper a long list
November 20, 2018
The list of retailers closed on Thanksgiving now tops out at 76, with some big brand names on the list.
read nowDavid’s Bridal heads into bankruptcy but not closing shop
November 20, 2018
David’s Bridal will deliver on customer orders and isn't planning to close its 300 stores and online presence as it filed for Chapter 11 bankruptcy protection…
read nowMercatus teams up with DoorDash for expanded grocery, retail delivery
November 20, 2018
Mercatus, a digital solutions provider, is adding DoorDash to its Mercatus Dispatch to offer a wider range of delivery options for grocers and retailers.
read nowPayment fraud remains a top retail concern
November 19, 2018
Payment card fraud is still a top worry for retailers despite adoption of more secure chip-based credit and debit cards, according to a National Retail…
read nowStress drives risky online shopping, claims survey
November 19, 2018
The stress of the holidays, and the financial aspect, can spur consumers to be more careless when shopping online, reveals a McAfee survey.
read nowBrick-and-mortar retailers will feel the love this holiday season
November 19, 2018
Brick-and-mortar retailers will enjoy a 57.3 percent of consumer shopping share this holiday season and 50 percent of shoppers will make at least one purchase…
read nowDVmobile, Hattan Point Software merge to create Dev IQ
November 19, 2018
Dev IQ, a software development studio formed from the merger of Denver-based DVmobile and Hattan Point Software, aims to provide full-service custom…
read nowReport: Loyalty only as good as the last customer experience
November 16, 2018
Most U.S. shoppers will cut ties with a brand if they have a poor customer support experience but are fast to advocate for brands that do provide a positive…
read nowCustomer service ranks big with millennials, reveals survey
November 16, 2018
Strong human connection is a key customer service experience element for consumers, according to a Uject survey conducted in partnership with Branded Research.
read nowEasy product returns lead to deeper customer loyalty
November 16, 2018
When returning an online purchase consumers expect transparent return policies and proactive communication, according to a Narvar report.
read nowMacy’s earnings bode well for holiday shopping season
November 15, 2018
Macy’s is pretty optimistic about this year's holiday shopping season given that it has increased its annual earnings forecast.
read nowWalmart beats earnings expectations in Q3
November 15, 2018
Global retail leader Walmart beat analysts' expectations for Q3, reporting earnings per share of $1.08, compared to the predicted $1.01, and enjoyed a 3.…
read nowRetail customers love human support contact
November 15, 2018
When it comes to getting an issue or problem solved with a retail purchase more than half of consumers prefer speaking with a live customer service agent on…
read nowSift Science debuts reporting suite for its platform.
November 14, 2018
Sift Science's Digital Trust platform now boasts a reporting suite providing real-time analytics and reporting aimed at boosting fraud operations.
read nowHoliday shopping on rise as is customer expectation
November 14, 2018
Consumers will be shopping and spending more this holiday season, but they're also be expecting greater service and a more rewarding customer experience.
read nowSurvey: Shoppers to spend more, hit sales before Black Friday
November 14, 2018
Not only will consumers spend 5 percent more this holiday shopping season than last, half expect to do that shopping before the big Black Friday events.
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