News
Amazon Go stores will start taking cash
April 10, 2019
Amazon's Go stores, which let shoppers buy without a cashier checkout experience, will reportedly begin accepting cash.
read nowVolvo taps ClearOne for New York store digital signage
April 10, 2019
ClearOne recently installed its VIEW pro-IP based video delivery solution to digital signage at Volvo's flagship location in Manhattan. The solution uses a…
read nowNeiman Marcus connects stylists, customers via Instagram
April 10, 2019
Neiman Marcus is tapping Salesfloor's SocialShop feature that allows sales associates to share Instagram posts with customers, and then lets customers purchase…
read nowParking kiosk confuses users; lawmakers want to replace it
April 9, 2019
Lawmakers in Keene, New Hampshire, are considering removing a parking kiosk after merchants complained that residents are having problems using it, costing…
read nowFast checkout top of mind for grocery consumers
April 8, 2019
When it comes to the retail grocery experience, consumers want a fast checkout and many believe grocers haven't moved into the modern age and need to do more…
read nowConsumers expect personalization, reveals report
April 8, 2019
More than half, 63 percent, of consumers expect personalization as a standard of service and believe they are recognized as an individual when sent special…
read nowAnimal Supply launches fulfillment, delivery for independent pet retailers
April 8, 2019
Animal Supply Co., an Irving, Texas-based pet food distributor, has launched the Animal Supply Connect platform, which offers digital e-commerce fulfillment…
read nowToo many choices blocking purchase activity, reveals report
April 5, 2019
Digital consumers are being provided too many product options and the overload is stopping 46% from completing a purchase.
read nowAI spend to hit $35.8B this year led by retail industry
April 5, 2019
Worldwide spend on artificial intelligence systems will hit $35.8 billion this year, reflecting a 44% jump over 2018 spend, according to an IDC report.
read nowMoltin launches self-checkout tech for retail, pop-up events
April 5, 2019
Moltin, a digital commerce developer, is debuting a self-checkout technology that will allow retailers to operate their own 'Amazon Go' environment at pop-up…
read nowCarnival Cruise launches artsy, crafty guest experience
April 4, 2019
Those who may tire of scenic views on Carnival Cruise Line excursions now have another experience to try as the cruise operator is partnering with arts and…
read nowAmazon curates special e-storefront for Coachella festival
April 4, 2019
Those heading to the 2019 Coachella Valley Music and Arts Festival have a special curated shopping site to get all the items they may need for the event…
read nowGrocery chain denies it's home to a ghostly customer experience
April 4, 2019
Market Basket, a supermarket chain in Massachusetts, is denying there's a ghost roaming the aisles of its Wilmington store.
read nowFootwear retailer expands nail salon strategy across five locations
April 3, 2019
North American footwear designer and retailer DSW is expanding its partnership with W Nail Bar to develop nail salons to five retail locations in Texas…
read nowCustomer satisfaction with retail takes a dip
April 3, 2019
Customers' satisfaction with retailers remains on the decline, with a second consecutive dip on the American Customer Satisfaction Index report for 2018-2019.
read nowOffice Depot, Alibaba join forces on co-branded e-commerce site
April 2, 2019
In an effort to stem competition from Amazon.com, Office Depot is teaming up with Alibaba on an e-commerce effort aimed at the small and medium size business…
read nowCanadian fashion retailer taps Sensormatic Solutions for loss prevention strategy
April 2, 2019
Ardene, a Canada-based fast-fashion retailer, is teaming up with Sensormatic Solutions to boost its loss prevention strategy as it grows internationally.
read nowResearch: Consumers more comfortable dealing with customer service robots
April 2, 2019
Over half of consumers are comfortable interacting with a customer service robot on the phone, according to Aspect Software research that surveyed 2,00…
read nowJob scheduling, poor communication playing into retail staff turnover
April 1, 2019
More than half of retail hourly employees cite poor communication and scheduling issues as the prime reason they leave a role and said their current role…
read nowRed Wing Shoe Company opens flagship in New York City
April 1, 2019
Red Wing Shoe Company, a 110-year-old footwear retailer, has opened a flagship store in Manhattan, New York, at 11 Penn Plaza.
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