News
Amazon's got big ambitions for cashierless strategy
October 9, 2018
There may just be less than a handful of Amazon Go stores right now, but the number of cashierless retail locations may explode in just a few years.
read nowWalmart apps aim to boost associate, consumer experience
October 9, 2018
Walmart has deployed a suite of custom-made apps for store associates that lets associates manage a variety of work tasks via a mobile store device.
read nowMeridian debuts self-service locker solution for digital signage, kiosks
October 9, 2018
Photo courtesy of Meridian Meridian has expanded its software offerings to include a software platform for mBOX, its self-service automated locker…
read nowBoscov's taps Checkpoint System tech to boost sales, decrease shrink
October 8, 2018
Retailer Boscov's is using CableLok, a retail security system from Checkpoint, to drive sales while also reducing shrink in a number of its retail locations.
read nowLowe's CEO aims to beat Home Depot with a familiar game plan, claims report
October 8, 2018
Newly-minted Lowe's CEO Marvin Ellison is planning to rely on his own experience attained when he served as a leader at competitor Home Depot to win the retail…
read nowArnaud Gauthier tapped as EMEA president/chief customer leader at Symphony RetailAI
October 5, 2018
Symphony RetailAI has promoted Arnaud Gauthier to EMEA president and chief customer officer. He will direct AI-enabled solutions to European, Middle Eastern…
read nowNYC Transit taps C2K partners to support subway cars with digital signage
October 5, 2018
The Metropolitan Transportation Authority's New York City Transit has selected C2K Partners to offer technical and program management support for the…
read nowAlibaba travel service deploys facial recognition for hotel check-in
October 4, 2018
Shiji Group, a network solutions provider for hotels, working with Fliggy, Alibaba's travel service, has integrated facial recognition for hotel check-in…
read nowConsumers will revisit retail websites if content is worthy
October 4, 2018
More than half, 55 percent, of consumers will revisit a retailer's website if content is viewed as useful and valuable, according to a Clutch survey.
read nowPayment card security compliance on the decline
October 3, 2018
A Verizon security report reveals that payment security compliance has dropped for the first time in six years, and businesses are more vulnerable to…
read nowProduct cost, retail location key drivers in consumer shopping
October 3, 2018
A Uberall study of 1,000 U.S.-based smartphone users reveals 58 percent say cost is prime reason for brick-and-mortar store choice, and store location came in…
read nowChipotle launches customer loyalty program
October 3, 2018
Hoping to drive traffic, Chipotle is getting in on the loyalty action, piloting Chipotle Rewards. The points-based loyalty system is now live in three test…
read nowConsumers have mixed feeling about social commerce
October 2, 2018
A new Sumo Heavy report reveals that while chatbots are gaining favor with consumers interaction with chatbots remains low within the retail customer…
read nowEmotional connection drives greater consumer spend, reveals study
October 2, 2018
If retailers and brand can make an emotional connection with a consumer it will pay off in greater spend, according to a new Motista report, Leveraging the…
read nowStudy: Holiday sale event spurs more consumer spend
October 1, 2018
A new Blis research report on U.S. consumer shopping plans reveals 57.7 percent will do most holiday shopping online with nearly 40 percent hitting…
read nowConsumers love a personal touch, reveals study
October 1, 2018
While a good number (86 percent) of consumers like to exercise data protection rights, more than half (56 percent) value personalized offers in the retail…
read nowGift card purchases not always a last-minute consumer purchase
October 1, 2018
Consumers are not buying open-loop gift cards in a last minute gift decisions, and in fact 73 percent plan the gift card purchase in advance, according to a…
read nowSurvey: In-store still most popular place for consumers
September 28, 2018
Shopping in-store is the most popular retail customer experience and a retailer having the right product in stock is a key need for consumers, according to the…
read nowID Tech launches small EMV contactless reader
September 28, 2018
ID Tech, a payment solutions provider, is debuting Kiosk IV, which the company believes to be the smallest EMV contactless reader available to the…
read nowLong lines, frozen e-commerce check-out top 'shopping stressors'
September 27, 2018
When it comes to shopping, U.S. consumers don't like long queues in the store or frozen check-out during online shopping and both are top 'shopping stressors,…
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