News
Hudson's Bay takes Ivanka Trump fashion off the shelves
July 18, 2018
Citing a lack of customer interest, Hudson's Bay has removed the Ivanka Trump fashion line from its website and plans to remove it from all stores by this fall.
read nowSales plunge not a sexy trend for Victoria's Secret
July 18, 2018
June brought a 1 percent dip in same-store sales and a 6 percent plunge in brick-and-mortar same store same-store sales for Victoria's Secret.
read nowAmazon Prime members buy 100M items worldwide during Prime Day event
July 18, 2018
Amazon is celebrating its biggest global shopping event now that its annual Prime Day sales extravaganza has come to an end after 36 hours.
read nowBuild-A-Bear strives to make good on marketing promotion gone wrong
July 18, 2018
It wasn't a very warm and fuzzy customer experience the first time Build-A-Bear launched a new marketing promotion called "Pay Your Age" as part of its “Count…
read nowMacy's alerts customers to credit card data breach
July 17, 2018
A small number of Macy's.com and Bloomingdales.com customer data was breached between late April and mid June.
read nowSymphony RetailAI taps Todd Michaud to lead retail solutions
July 16, 2018
Todd Michaud is the new president and chief customer officer of the Americas for Symphony RetailAI's Retail Solutions Division.
read nowGap expanding physidigital strategy across Old Navy stores
July 16, 2018
Old Navy stores across the U.S. are now reflecting parent company Gap's customer experience strategy to blend the physical with the digital.
read nowQwick Media buying Lucid Management Group
July 13, 2018
Qwick Media, an interactive digital hardware and software company, is acquiring Lucid Management Group, which manufactures transit and street furniture.
read nowFabletics to launch 75 new stores worldwide
July 13, 2018
Athletic apparel maker Fabletic, co-founded by actress Kate Hudson, is planning to reach 100 stores.
read nowSears lays off at corporate offices
July 13, 2018
About 200 employees at Sears' corporate headquarters in Illinois were let go last month, according to CNBC, and three quarters worked at the support center.
read nowAmazon India tapping VR kiosks to promote Prime Day products
July 13, 2018
Amazon India will offer virtual reality kiosks in 10 locations to promote Prime Day next week, according to Venture Beat.
read nowWalmart taps ex-AMEX leader as chief customer officer
July 12, 2018
Walmart has created a new role, chief customer officer, and hired on a former American Express executive.
read nowJune brings retail employment boost
July 12, 2018
Retail jobs increased more than 50,000, compared to a year ago, which the National Retail Federation described as a "solid robust payroll increase."
read nowTechnology playing starring role in better customer experience, claims report
July 11, 2018
Technology is becoming a more prominent aspect in shopping and dining and its success, as well as failure, is impacting the customer experience.
read nowYoyo links with Preoday on mobile order ahead for UK retailers
July 11, 2018
Yoyo, a Europe-based mobile payment, loyalty and marketing platform, is partnering with digital ordering platform Preoday to create an integrated way for…
read nowKroger to tap driverless cars for delivery needs
July 10, 2018
In the latest retail delivery news supermarket giant Kroger is reportedly mulling using driverless cars to its grocery delivery.
read nowWarby Parker expands Minnesota presence
July 10, 2018
After three years housed in the back of a men's shop Warby Parker is getting a bigger brick-and-mortar retail space in Minneapolis.
read nowBJ's debuts PayPal checkout services
July 10, 2018
BJ's Wholesale Club announced an integration on BJs.com with PayPal, PayPal Credit and PayPal One Touch, according to a press release.
read nowAmazon moves into prescription drug business with PillPack purchase
July 9, 2018
Amazon is moving forward to purchase online pharmacy PillPack and the news caused Walgreens and CVS Health shares to take a dip.
read nowThe Container Store revamps with new tech, digital screens
July 9, 2018
The Container Store, based in Texas, is redoing its stores, with the first redesign taking place at its Dallas location.
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