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Ping HD debuts digital signage at Red Rocks Amphitheater

July 20, 2018

Ping HD recently deployed digital signage at Red Rocks Amphitheater, a concert venue in Morrison, Colorado. The company provided a variety of indoor and…

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Walmart's Jet.com debuts same-day New York delivery

July 19, 2018

Walmart is using internal resources, specifically its e-commerce Jet.com division, for same-day delivery in New York City.

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Museum of Natural and Cultural History deploys kiosk with IntuiLab software

July 19, 2018

The Museum for Natural and Cultural History at the University of Oregon has deployed an interactive touchscreen kiosk to show off historical Mesoamerican maps.

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Hudson's Bay takes Ivanka Trump fashion off the shelves

July 18, 2018

Citing a lack of customer interest, Hudson's Bay has removed the Ivanka Trump fashion line from its website and plans to remove it from all stores by this fall.

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Sales plunge not a sexy trend for Victoria's Secret

July 18, 2018

June brought a 1 percent dip in same-store sales and a 6 percent plunge in brick-and-mortar same store same-store sales for Victoria's Secret.

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Amazon Prime members buy 100M items worldwide during Prime Day event

July 18, 2018

Amazon is celebrating its biggest global shopping event now that its annual Prime Day sales extravaganza has come to an end after 36 hours.

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Build-A-Bear strives to make good on marketing promotion gone wrong

July 18, 2018

It wasn't a very warm and fuzzy customer experience the first time Build-A-Bear launched a new marketing promotion called "Pay Your Age" as part of its “Count…

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Macy's alerts customers to credit card data breach

July 17, 2018

A small number of Macy's.com and Bloomingdales.com customer data was breached between late April and mid June.

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Symphony RetailAI taps Todd Michaud to lead retail solutions

July 16, 2018

Todd Michaud is the new president and chief customer officer of the Americas for Symphony RetailAI's Retail Solutions Division.

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Gap expanding physidigital strategy across Old Navy stores

July 16, 2018

Old Navy stores across the U.S. are now reflecting parent company Gap's customer experience strategy to blend the physical with the digital.

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Qwick Media buying Lucid Management Group

July 13, 2018

Qwick Media, an interactive digital hardware and software company, is acquiring Lucid Management Group, which manufactures transit and street furniture.

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Fabletics to launch 75 new stores worldwide

July 13, 2018

Athletic apparel maker Fabletic, co-founded by actress Kate Hudson, is planning to reach 100 stores.

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Sears lays off at corporate offices

July 13, 2018

About 200 employees at Sears' corporate headquarters in Illinois were let go last month, according to CNBC, and three quarters worked at the support center.

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Amazon India tapping VR kiosks to promote Prime Day products

July 13, 2018

Amazon India will offer virtual reality kiosks in 10 locations to promote Prime Day next week, according to Venture Beat.

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Walmart taps ex-AMEX leader as chief customer officer

July 12, 2018

Walmart has created a new role, chief customer officer, and hired on a former American Express executive.

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June brings retail employment boost

July 12, 2018

Retail jobs increased more than 50,000, compared to a year ago, which the National Retail Federation described as a "solid robust payroll increase."

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Technology playing starring role in better customer experience, claims report

July 11, 2018

Technology is becoming a more prominent aspect in shopping and dining and its success, as well as failure, is impacting the customer experience.

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Yoyo links with Preoday on mobile order ahead for UK retailers

July 11, 2018

Yoyo, a Europe-based mobile payment, loyalty and marketing platform, is partnering with digital ordering platform Preoday to create an integrated way for…

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Kroger to tap driverless cars for delivery needs

July 10, 2018

In the latest retail delivery news supermarket giant Kroger is reportedly mulling using driverless cars to its grocery delivery.

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Warby Parker expands Minnesota presence

July 10, 2018

After three years housed in the back of a men's shop Warby Parker is getting a bigger brick-and-mortar retail space in Minneapolis.

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