News
Consumers will be busy this holiday weekend
November 21, 2017
More than 164 million consumers (69 percent of Americans) plan to shop or will consider shopping between Thanksgiving and Cyber Monday.
read nowCustomer support teams find job more challenging than ever
November 21, 2017
More than half, 56 percent, of customer contact center employees are dealing with complex customer issues and 60 percent say the company they work for has left…
read nowRetail is all about delivery, fast and quick delivery
November 21, 2017
The top factor playing into the holiday season is the retailer's capability to deliver product fast and quick.
read nowRetail sales climbed up a bit in October
November 20, 2017
October delivered a 0.1 percent increase in retail sales, compared to September, and a 4.3 percent gain compared to a year ago.
read nowSurvey: Younger shoppers expected to spend the most this holiday
November 17, 2017
Young adults, ages 18 to 24 years old, are expected to spend more this holiday season given more disposable income, according to a survey from the National…
read nowAmazon Go stores may be close to a full 'go'
November 17, 2017
Amazon is gearing up to establish a roster of Amazon Go stores, the cashierless retail strategy the mega etailer has had in pilot for just about a year…
read nowNew York casino taps PARTech to monitor food operations
November 17, 2017
Turning Stone Resort Casino is using ParTech's SureCheck Food Safety and Task Management System to monitor food operations to ensure guest safety, according to…
read nowHatch Loyalty, Cardfree partner on retailer mobile wallet services
November 16, 2017
Hatch Loyalty is partnering with mobile commerce company Cardfree to bring personalized engagement and mobile wallet services to large retailers, according to…
read nowFree is better than fast when it comes to shipping, say consumers
November 16, 2017
The annual Deloitte holiday survey of consumer trends and spending reveals that nine in 10, 88 percent, of consumers view free shipping as more important than…
read nowCVS Health delivering next-day service come the new year
November 15, 2017
CVS Health will debut next-day delivery of drugs and even same-day service come 2018.
read nowStephen Hawking claims AI will destroy humans
November 14, 2017
Artificial intelligence could prove to be deadly to the human race, according to physicist Stephen Hawking, who told the audience at the recent Web Summit in…
read nowYankee Candle pops up in NYC for holiday buying season
November 14, 2017
One of the newest retail pop-ups in New York City this holiday season is home to Yankee Candle.
read now'Sofa Sunday' joins ranks of Black Friday, Cyber Monday
November 14, 2017
The day before Cyber Monday is now being deemed the newest top holiday shopping day, "Sofa Sunday," and new research reveals the top sofa-based ecommerce…
read nowSwyft acquires ZoomSystems
November 13, 2017
Swyft, Inc. has acquired NewZoom LLC, a provider of automated retail systems, in a cash and equity transaction. The Swyft purchase of ZoomSystems enables both…
read nowCannabis digital signage gets partners high with development program
November 13, 2017
Cannabis digital signage company Eyechronic has recently launched its Partner Development Program to help boost sales for cannabis retailers. The program…
read nowHilton teams up with Amazon in loyalty program strategy
November 10, 2017
Hilton Honors members can now link Amazon accounts to their Hilton account and shop Amazon using Hilton points, according to a TechCrunch report.
read nowFabletics take a big stride into new product territory
November 10, 2017
Active and athletic clothing retailer Fabletics isn't just selling comfy yoga pants and other active and leisure wear. It's now offering footwear as well.
read nowReport: Holiday spend will boost retail sales with omnichannel retailers benefitting the most
November 10, 2017
Omnichannel retailers will be the big winners this holiday season as a new report claims 96 percent of shoppers will be buying from the retail segment.
read nowBlack Friday will be big for online retailers, claims Salesforce
November 9, 2017
While some reports may be indicating Black Friday is losing its shine at the top shopping day, a Salesforce report expects it to be the busiest digital…
read nowKroger debuts new website to embrace local, emerging brands
November 9, 2017
Kroger, in an effort to deepen and expand brand partnerships, has launched a new website called Kroger.Com/WeAreLocal.
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