News
Retail was all about promotions in 2016, reveals study
February 1, 2017
Nearly half, 44 percent, of orders in 2016 were sold on a promotion and 67 percent were sold on a markdown, according to new data from the DynamicAction Retail…
read nowTeen retailer Wet Seal shutting all stores
February 1, 2017
Wet Seal is closing all its stores after efforts to find a buyer and new capital failed, according to a Market Watch report.
read nowDirty Lemon taps text as direct sales channel
January 31, 2017
A wellness beverage retailer is selling product direct to consumers via text messaging — a channel it claims also makes for a personal retailer-consumer…
read nowTarget promotes marketing leader to EVP, CMO
January 31, 2017
Rick Gomez is now executive VP and CMO for Target and will oversee brand positioning and integration of all marketing programs.
read nowEx-Lane Bryant chief now CEO at HoneyBaked Ham
January 30, 2017
The former CEO of Lane Bryant wasn’t out of work long and has taken a new CEO role at HoneyBaked Ham one week after leaving the women's apparel brand.
read nowBob Mariano named to InContext board of directors
January 30, 2017
Bob Mariano, founder of the Mariano's grocery chain, is now a member of the board of directors for InContext, a virtual reality solution provider.
read nowHP debuts new tools to help retailers boost customer experience
January 26, 2017
HP is debuting its HP Elite x3 Mobile Retail Solution and the HP MX12 Retail Solution, both aimed at helping retailers improve the customer experience and…
read nowNeiman Marcus launches voice-controlled wearables for better communication
January 26, 2017
Neiman Marcus Last Call Stores are deploying voice-controlled wearables to help spur better communication within its luxury fashion retail operation.
read nowAmazon to open Colorado fulfillment center
January 25, 2017
Online retailer Amazon is prepping a new one-million-square foot fulfillment center in Colorado, its first picking and shipping center in the state and one…
read nowGeneration Z loves shopping at the brick-and-mortar retailer
January 25, 2017
While the Generation Z shopper is a digital customer they still love going to the store to shop and that means retailers need to shore up on interactive…
read nowClutch expands mobile marketing strategy with Persio acquisition
January 24, 2017
Customer management and marketing analytics player Clutch is buying Persio, a mobile promotions platform, in a quest to expend its mobile marketing…
read nowGymboree taps Aptos tools to enhance customer experience
January 24, 2017
The Gymboree Corp. is deploying Aptos' POS and enterprise order management technology to integrate online and in-store operations to provide customers with a…
read nowAmazon eyeing role as auto parts retailer, claims report
January 23, 2017
Add auto parts to the ever-growing list of retail business focal points for Amazon.
read nowMaxMedia taps ex-WebMD leader for VP operations role
January 23, 2017
Rodney Sharples is the new VP of operations for MaxMedia and will report to MaxMedia CEO and Founder Keehln Wheeler.
read nowCustomer loyalty requires a retail transformation, reveals IBM study
January 20, 2017
New IBM research reveals retailers must transform fast if they hope to inspire customer loyalty as consumers are busy shopping on their phones, online and in…
read nowStudy: Consumers want to be wanted
January 20, 2017
Retailers need to commit to earning a consumer's business as 79 percent of consumers will only buy from brands that provide they care about earning a shopper's…
read nowAmerican Apparel lays off 3,400 after sell-off
January 19, 2017
American Apparel laid off 3,400 workers Monday following a bankruptcy sale to Gildan Activeware.
read nowSupervalu taps former Target leader for VP role
January 19, 2017
Anne Dament, a former Target senior merchandising leader, is the new senior VP of retail, merchandising and marketing for Supervalu Inc.
read nowBrick-and-mortar store experience worse than washing dishes for many consumers
January 19, 2017
One third of consumers would rather wash dishes than hit a retail store and 40 percent view shopping in a brick-and-mortar retailer as a chore.
read nowMost gift recipients lie about liking gifts, survey reveals
January 17, 2017
If you think grandma really loved that sweater or Dad was truly happy about the new slippers, think again.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
