News
Marks & Spencer expands First Insight partnership to drive digital transformation
December 18, 2024
British retailer Marks & Spencer is expanding its partnership with First Insight to accelerate its digital transformation.
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Twinset attains 54% increase in ad performance with Tealium
December 18, 2024
Fashion retailer Twinset is seeing big gains from deploying Tealium's customer data platform and partner ecosystem.
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Lowe’s 2025 goals driven by AI platform strategy
December 17, 2024
Lowe's Companies Inc. has mapped out goals for growth and productivity initiatives and topping the list is driving a best-in-class omnichannel experience and…
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Brookshire Brothers grocery taps Birdzi to get personal with shoppers
December 17, 2024
Brookshire Brothers, an employee-owned regional grocery chain based in Texas, is deploying customer intelligence and engagement technology from Birdzi to…
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Delta agent ups customer experience with seat change
December 16, 2024
A Delta Airlines agent is being praised for making unrequested seat changes to enhance the flight experience for travelers.
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Flexibility top benefit for hourly retail workers
December 16, 2024
Flexibility is top of mind when it comes to hourly retail workers and whom they chose to work for.
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Etsy names new leaders, adds leadership role
December 13, 2024
Etsy, Inc. has made several leadership changes, including naming Kruti Patel Goyal to the newly-created role of president and chief growth officer.
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True Religion reboots loyalty program
December 13, 2024
True Religion has refreshed its loyalty program and added ominichannel capabilities, expanded rewards and faster rewards redemption.
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Stop & Shop expands digital access with in-store kiosks
December 12, 2024
Stop & Shop, a New England regional grocery retailer, is bridging the digital divide for customers by introducing Savings Station kiosks across its 350…
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David's Bridal taps DoorDash for on-demand delivery
December 12, 2024
David's Bridal is partnering with DoorDash to provide on-demand delivery of its dresses, shoes and accessories.
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NRF: It’s going to be a successful retail holiday season
December 12, 2024
Strong results during the third quarter and continued growth in key economic data since have set the stage for a solid holiday season, according to National…
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Foodstuffs teams with Lobyco on loyalty program initiative
December 11, 2024
Foodstuffs, New Zealand's largest grocery retailer, is partnering with Lobyco to launch an in-house, reward and currency-based loyalty program at all its New…
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Tulip acquires Humankind e-commerce clienteling solution
December 11, 2024
Tulip, which provides integrated clienteling and POS solutions, has acquired Humankind, an e-commerce clienteling solution provider.
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Consumers embracing AI with some caveats
December 10, 2024
While consumers are increasingly embracing GenAI, they remained concerned about consumer privacy and security.
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Academy Sports + Outdoors opens 5 stores
December 10, 2024
Sporting goods and recreation retailer Academy Sports + Outdoors has opened five stores.
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Frontier Airlines boosts rewards for travelers
December 9, 2024
Frontier Airlines has debuted first-class seating, free seat upgrades into premium seats for its Elite members and more ways to redeem Frontier Miles.
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Shoppers bought more, spent less on Black Friday Weekend
December 9, 2024
Shoppers bought more during the Black Friday weekend but spent less by prioritizing early deals and savings. They spent 5% less per purchase while increasing…
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National Retail Solutions debuts NRS Purple payroll, workforce management platform
December 6, 2024
National Retail Solutions, which offers point-of-sale technology and credit card processing for independent retailers, has debuted NRS Purple, a payroll and…
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Amazon top favorite for Cyber Weekend shoppers
December 6, 2024
Amazon topped the list of retailers favored by Cyber Weekend shoppers, according to a Numerator survey that polled over 9,600 shoppers.
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Top performing companies are tapping empathy, AI, personalization
December 5, 2024
The top performing companies are those using personalization, AI and leveraging values-based empathy to not only meet customer needs but demonstrate a deep…
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