News
Consumer rage on rise as customer service, satisfaction continues to plunge
December 4, 2015
Customer service quality is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, reveals a new consumer rage…
read nowU.K, U.S. consumers not thrilled with online holiday shopping experience
December 3, 2015
British and American consumers may be spending big this holiday season, but they’re not very satisfied with the retail customer experience taking place…
read nowFreshBooks prepping mobile card payment device for SMBs
December 3, 2015
FreshBooks Card Reader will offer small business owners an easy way to get paid faster.
read nowAmazon delivers restaurant service to Baltimore
December 3, 2015
Amazon is launching a one-hour restaurant delivery service for Prime Now members using the mobile app and it's free for a limited time.
read nowLive webinar offers insight on how to master location-based marketing
December 2, 2015
As consumer usage continues to shift to mobile, location-based advertising is becoming one of the fastest growing strategies for retailers when it comes to…
read nowThanksgiving holiday shopping activity higher than expected reveals survey
December 1, 2015
Retailers had a robust holiday weekend shopping experience as a survey reveals more than 151 million consumers hit stores online and offline during the…
read nowBlack Friday loved by younger consumers, not so much by the older shopper
November 25, 2015
Black Friday is more appealing to the younger consumer as they are the most interested in potential saving.
read nowAmazon most intimate brand, reveals new research
November 25, 2015
When it comes to brand intimacy Amazon is leading the pack.
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E. coli outbreak traced to Costco chicken salad
November 25, 2015
So far 19 people in seven states have been infected with five being hospitalized.
read nowLive webinar targets location-based marketing for retail segment
November 24, 2015
As consumer usage continues to shift to mobile, location-based advertising is becoming one of the fastest growing strategies for retailers when it comes to…
read nowSame-day delivery matters more to young shoppers than older consumers
November 24, 2015
The younger shopping set is much more interested in same-day delivery than the senior set and such a retail strategy could pay off given the focus on serving…
read nowTennessee tops in Black Friday consumer enthusiasm, shopper assaults
November 24, 2015
Retailers in Tennessee, Arkansas and Alabama are most likely shoring up storefront security more than competitors in New York, California and Florida given…
read nowLululemon takes a community, concierge approach to lure in shoppers
November 23, 2015
Lululemon Athletica is aiming to lure in shoppers, and keep them browsing longer in its retail space and taking a few new approaches to making that happen.
read nowAbercrombie & Fitch enjoys healthy profit, smaller sales dip for quarter
November 23, 2015
Clothing retailer Abercrombie & Fitch got an early holiday gift with its latest earnings report.
read nowEx-Walgreens leader steps into new chief role at Kohl’s
November 23, 2015
Kohl’s has a new chief operating officer, having hired on former Walgreens e-commerce chief Sona Chawla.
read nowWalmart revamps Cyber Monday into Cyber Sunday
November 23, 2015
The world's biggest retailer jump starts the online shopping day of the year one day earlier and is offering quadruple the number of sales items.
read nowDunkin' Donuts testing on-the-go ordering, delivery service
November 20, 2015
Dunkin' Donuts is testing mobile ordering in Portland, Maine, and delivery service in Dallas.
read nowDenver airport parking facility parks digital signage in executive lounge
November 19, 2015
Flyte Systems is making travel out of Denver International Airport easier thanks to its FlyteBoard digital signage display at ParkDIA, Denver's newest…
read nowReport: Sustainability top trend in foodservice packaging
November 19, 2015
The Foodservice Packaging Institute's 2015 Trends Report reveals foodservice operators are looking for environmentally friendly packaging and customization…
read nowSamsung Pay coming to budget phones?
November 19, 2015
Samsung Electronics reportedly is planning to bring its new mobile-payment system to mid- and low-end handsets.
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