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Study: Showrooming up 156% over last year

October 10, 2013

Since 2012, there has been a 156-percent increase in consumers who purchased a product from a competitor while in a retail store, according to "Mobile Consumer…

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Breadcrumb launches new customer relationship features

October 10, 2013

Breadcrumb, owned by Groupon, has released several updates to its free point-of-sale app that help local merchants build deeper relationships with their…

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NCR APTRA debuts in Africa

October 9, 2013

Today at the ATM Industry Association Africa Chapter conference, NCR Corp., in collaboration with Bytes Managed Solutions, its exclusive distributor in South…

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Amazon rolls out response to PayPal with 'Login and Pay'

October 9, 2013

Capping off a day packed with payment news came yesterday's launch of Login and Pay with Amazon, the Internet giant's plan to share its 215 million active…

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Taiwan GNCs get healthy dose of digital signage

October 9, 2013

Health-and-nutrition retail chain GNC has adopted digital signage solutions in its Taiwan stores and has continually built digital signage-equipped stores all…

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PayPal letting shoppers pay by QR code

October 8, 2013

Payments giant PayPal may finally have found a way to get people to use QR codes.

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FineLine and Scanbuy collaborate on mobile engagement solution

October 8, 2013

FineLine Technologies Inc. and Scanbuy Inc. have announced an agreement that will enable retailers to easily implement a QR code, Microsoft Tag, and/or an NFC…

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US Bank, Monitise partner for mobile commerce

October 8, 2013

U.S. Bank and the mobile money solutions provider Monitise today announced an agreement to accelerate the delivery of a product discovery and shopping service…

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'MagicBands' open a new world of marketing for Disney

October 7, 2013

Disney's MyMagic+ project could have Mickey Mouse tracking park visitors' spending — opening vast marketing possibilities for the entertainment giant…

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JCPenney opens Disney Shops for 'fairytale' experience

October 7, 2013

JCPenney announced recently the launch of the Disney Shop inside 565 store locations.

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First Data seeks to simplify deal redemption

October 7, 2013

First Data Corp., providers of electronic commerce and payment processing technology, announced that the First Data OfferWise solution has been integrated with…

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Holiday shopping season could take a hit from gov't shutdown

October 4, 2013

This year's holiday shopping season was projected to produce a 3.9-percent rise in consumer spending, but that forecast could be dampened by the ongoing…

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Reebok opens FitHub concept store in UK

October 4, 2013

The sportswear brand Reebok has opened its first FitHub concept store in London, designed to encourage people "to move, to train, to get fit and have fun doing…

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Walmart expands distribution network for faster delivery of online orders

October 3, 2013

Walmart announced this week plans to open two new fulfillment centers that the retailer said will allow it to deliver online customer orders faster and at a…

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Neiman Marcus, Bergdorf Goodman to permanently offer free shipping and returns

October 2, 2013

The Neiman Marcus Group announced that it would begin offering free standard shipping and returns for all domestic purchases made online and in-store. The…

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Catalog Spree and Google partner on interactive ad content

October 2, 2013

The "digital mall" service Catalog Spree announced it has teamed with Google to distribute interactive retail catalogs and lookbooks on the Web through…

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Global omnichannel study finds categorical, geographical variations

October 2, 2013

A new study from the research firm GfK study suggests that consumers are freely mingling in-store visits, online product research, and other information…

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Study: Vantiv profiles the 'omniconsumer' of the future

October 1, 2013

Payment processing services provider Vantiv Inc. has released a new primary research study on the impact of omnicommerce and mobile banking trends on consumers…

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Home Depot tops benchmark for digital gifting

October 1, 2013

RSR Research today unveiled the results of the benchmarking report "Digital Gift Cards: The Good, The Bad, And The Ugly." Based on the evaluation criteria, the…

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Webinar on customer experience measurement available on demand

September 30, 2013

On September 18, Retail Customer Experience hosted "How to truly make a difference with your customer experience measurement program," a free live webinar.

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