News
Hellman's rolls out high-tech Recipe Cart (Video)
May 17, 2013
The Hellman's mayonnaise brand took an innovative approach to product awareness with its recent high-tech supermarket campaign in Brazil — one that resulted in…
read nowRadioShack deal gives brand higher education
May 17, 2013
RadioShack landed a five-year contract with the National Association of College Stores to install its own label-branded fixtures and popular merchandise in…
read nowTouchrate releases in-store shopper marketing solutions
May 17, 2013
Touchrate, an Orlando, Fla.-based company specializing in interactive touchscreen technology, announced its solutions recently went live for clients such as…
read nowMalaysian retailer TANGS goes live with Manthan analytics
May 16, 2013
Manthan Systems, providers of business intelligence solutions for retailers, announced recently it's successful implementation of the ARC Customer Analytics…
read nowCustomer Experience Professionals Association announces certification program
May 16, 2013
The Customer Experience Professionals Association (CXPA), an international non-profit organization, announced that it will launch a Certification Program for…
read nowFinish Line overhauls customer experience with new tech
May 14, 2013
Contingent Network Services announced recently its completion of a strategic IT project to deploy new in-store technology to Finish Line stores. The retailer…
read nowBealls Florida goes to the cloud with HighJump
May 14, 2013
HighJump Software, a global provider of supply chain management software, announced today that the Florida-based apparel and home merchandise retailer Bealls…
read nowNo Square for gun, ammo sales
May 14, 2013
Mobile point of sale and wallet provider Square has said no to guns. According to CNN Money, the company has updated its terms of service and banned any…
read nowRichRelevance expands global presence with acquisition of Avail
May 14, 2013
RichRelevance, the company behind personalized online product recommendations for clients including Walmart, Sears and Target, announced it has acquired Avail…
read nowUpdate: Nordstrom ends test of shopper tracking
May 13, 2013
Following a report on CBS 11 in Dallas (and subsequent reporting through other websites) that Nordstrom was tracking shoppers' activity via smartphone data…
read nowCloud computing could offer bright future for retailers
May 13, 2013
With the growing popularity of mobile, social and e-commerce, traditional brick-and-mortar retailers are turning to the cloud to optimize the in-store…
read nowRFID-based self-checkout system targets specialty shops
May 13, 2013
The Nestlé Nespresso boutique in Munich, Germany, is testing an RFID-based self-checkout kiosk by French manufacturer IER. The Expedited Self Payment kiosk is…
read nowMother's Day shopper study finds in-store trumps online
May 10, 2013
The market research firm Trendsource released results of its Mother's Day buying intentions study, revealing that shoppers prefer the in-store experience for…
read nowEngagement, analytic tech listed among retail trends to watch
May 10, 2013
A recent post on guardian.co.uk lists five retail technology trends that "just might help you create a standout customer experience."
read nowSurvey: small merchants are choosing mobile POS
May 9, 2013
It's not just hype. Small businesses have taken to mobile point of sale and are adopting the technology in increasing numbers. This is according to a new study…
read nowTarget hopes Cartwheel will bring more in-store shoppers
May 9, 2013
Target is now offering a new online service that it hopes will lure offline customers, according to an article on nydailynews.com.
read nowAnn Michaels launches customer engagement platform
May 9, 2013
The customer experience management firm Ann Michaels & Associates announced the launch of two new services that will be showcased at the National…
read nowScala CEO talks in-store digital design with retailers at Digital Screenmedia Symposium
May 8, 2013
Digital displays are common in today's retail space, but it takes planning to execute a design strategy. Tom Nix, CEO of the location-based media company…
read nowNordstrom tracks shoppers to improve customer experience
May 8, 2013
Nordstrom is using tracking software to identify how much time shoppers spend in specific departments, according to dfw.cbslocal.com. The technology is being…
read nowIntuit index offers glimpse of consumer spending habits
May 8, 2013
Findings have been released from the Intuit Consumer Spending Index, providing a unique view into the U.S. economy with a near real-time view of actual…
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