News
Study: Only 7 percent of e-commerce sites offer one-page checkouts
April 18, 2012
The average number of checkout pages required to complete an order on e-commerce sites was three, and only 7 percent of merchants surveyed offered one-page…
read nowToshiba to acquire IBM's retail POS business
April 17, 2012
IBM and Toshiba TEC Corporation have made a definitive agreement to allow Toshiba TEC to acquire IBM's Retail Store Solutions (RSS) business for $850 million.
read nowStudy: In-store messaging is top reason shoppers buy items not on lists
April 17, 2012
Despite a shopping list being a tool to stay on budget and eliminate unnecessary purchases, research shows that nine out of 10 shoppers still buy items not on…
read nowApple partners with French designer Philippe Starck?
April 16, 2012
Apple is working with Philippe Starck, the famous French product designer, on a "revolutionary" project to be unveiled later this year, according to…
read nowStudents develop online fitting rooms
April 16, 2012
Who needs a fitting room at a brick-and-mortar store now that a company in Estonia has designed technology that allows customers to try on new clothes on their…
read nowNRF: March retail sales growth marks positive start to spring
April 16, 2012
Thanks to an earlier Easter holiday and unseasonably warm weather through much of the country, retailers in March witnessed solid sales growth. According to…
read nowCanadian retailers finally embracing kiosks
April 16, 2012
Canadian retailers are embracing kiosks, hoping to increase sales for DVD rentals as well as a variety of other products, according to Metro News Canada.
read nowMacy's embracing technology to mirror online shopping experience
April 13, 2012
The success of its online sales is inspiring Macy's Chief Executive Terry Lundgren to make some changes to the in-store shopping experience, according to a…
read nowNew Balance opens Boston 'Experience' store
April 13, 2012
New Balance is stepping up its game with a new 2,500-square-foot high-tech store at Copley Square in Boston that opens today. The store features artistic…
read nowDigital Signage Today publishes updated buyer's guide for media players
April 12, 2012
Digital Signage Today has published the 2012 edition of its Digital Signage Media Player Comparison Guide.
read nowGucci unveils mobile POS program
April 12, 2012
Gucci sales associates at select U.S., Europe and Asia locations are equipped with personal Apple iPhone 4S devices to provide shoppers with a more convenient…
read nowHarbortouch releases POS software for retail merchants
April 12, 2012
Harbortouch, a national supplier of touchscreen point-of-sale systems, has launched new versions of its free POS system program for the retail, spirits and…
read nowGolf retailer opens experiential store in Baltimore County
April 12, 2012
Golfsmith, the nation's largest specialty golf retailer, is opening a high-tech 22,000-square-foot facility this week in Baltimore County, Md. The store will…
read nowBig-box retailers shifting focus to smaller stores
April 12, 2012
Big-box retail came alive in 1962, when Walmart, K-Mart, and Target opened their first stores, but after nearly 50 years of kicking mom-and-pop shops to the…
read nowMacy's using Lilitab iPad kiosks to market 'Fashion Star' merch
April 11, 2012
Macy's is using Lilitab iPad kiosks to feature the clothing it's selling from NBC's reality television series "Fashion Star."
read nowStudy: How grocery shoppers use digital media
April 11, 2012
More than 23,000 shoppers participated in a survey that has generated insights about how best to market to customers in today's increasingly multi-channel…
read nowCXPA accepting CX innovation nominations
April 11, 2012
The Customer Experience Professionals Association (CXPA), an international non-profit organization created to guide and enhance the growing field of customer…
read nowNordstrom goes mobile
April 10, 2012
Nordstrom is removing long lines from its shopping experience by arming its employees with modified iPod Touches. The devices come equipped with merchandise…
read nowSears Canada launches smartphone app
April 10, 2012
Sears Canada is officially the country's first department store to put a fully transactional mobile website online as it recently launched its apps for iPhone…
read nowBest Buy CEO resigns
April 10, 2012
Best Buy Co. Chief Executive Brian Dunn resigned today, according to the Wall Street Journal. Just a few weeks ago, Dunn announced a strategy for the…
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