Target's new return policy raises questions

by James Bickers — Editor, Networld Alliance

October 25, 2009

The bloggers at Consumer Reports are having fun trying to figure out how Target's new return policy works. While they acknowledge that the changes represent a…

Hugo Boss uses gesture-based digital signage to launch new perfume

October 21, 2009

Hugo Boss has used gesture-control advertising supplied by Trinanda Media to install motion-responsive, interactive advertising signs in four São Paulo…

Advance Auto Parts revs up multichannel shopping experience

October 20, 2009

TMC reports that Advance Auto Parts has launched a new commerce solution from IBM and CrossView to connect online and contact center sales channels with retail…

Tesco opens Britain's first all self-checkout store

October 20, 2009

The Daily Mail reports that Tesco has opened Britain's first store equipped solely with self-checkout units. The Tesco Express in King's Langley, Northampton…

Microsoft re-enters retail along with launch of Windows 7

October 19, 2009

PlayNetwork acquires Channel M

October 19, 2009

PlayNetwork today announced its intent to acquire Channel M, a producer of customized in-store TV networks. The newly combined entity will be branded…

Ebay working to keep up with customer experience expectations

October 18, 2009

AdAge reports this morning that Ebay has tasked itself with keeping up with online retail sites like Amazon and Zappos, and much of that reorganizing will be…

NRF 2010: Top retailers and analysts come together to benefit the Retail Orphan Initiative

October 15, 2009

NASHVILLE — NRF 2010, "Retail's Big Show," officially kicks off on Sunday, Jan. 10, but one of the hottest tickets at the show is a one-of-a-kind retail…

First Microsoft retail store could open next week

by James Bickers — Editor, Networld Alliance

October 14, 2009

Next week is shaping up to be a big one for Microsoft: Not only is the company preparing to launch its Windows 7 operating system, but according to the Wall…

September retail sales see modest increases thanks to weather, late back-to-school sales

October 13, 2009

Consumers opened up their wallets last month to treat themselves to new Fall apparel and other discretionary purchases, helping September retail sales see…

The Flaming Lips to open pop-up store for one day

by James Bickers — Editor, Networld Alliance

October 12, 2009

Avant-garde rock band The Flaming Lips is going into the retail business, for exactly one day.

Amazon UK offering free shipping for the holidays

by James Bickers — Editor, Networld Alliance

October 12, 2009

England-based Retail Week reports that Amazon UK is offering free shipping on all orders between now and Jan. 1, 2010.

Steve Jobs helping overhaul Disney Stores

by James Bickers — Editor, Networld Alliance

October 12, 2009

It looks like some of the visionary thinking that went into the Apple Stores is being brought to the retail wing of the Magic Kingdom: The New York Times…

Style For Less selects Epicor Retail

October 11, 2009

Epicor Software Corp. today announced retailer Styles For Less has selected the Epicor Retail software suite to support chain expansion, streamline operations…

Wavelink voice-enables Oracle retail apps

October 11, 2009

Wavelink Corp., a member of the Oracle PartnerNetwork, today announced its Wavelink Speakeasy platform can be used to voice-enable Oracle Retail Store…

Retail marketing will drive growth of NFC market, says Juniper study

October 8, 2009

Retailers using near-field communication, or NFC, for mobile coupon and smart poster applications will be key drivers of the growth of the technology over the…

Consumers say holiday budgets are tight, 85 percent will shop online

October 8, 2009

Eighty-five percent of consumers plan to shop online and 69 percent plan to make an online holiday purchase, based on results of a new survey from Burst.

Target to slash some toy prices by 50 percent for holidays

October 7, 2009

Target has announced that it has cut prices on some popular toy brands, including Barbie brand toys and Fisher Price, by as much as 50 percent as the holidy…

Online shopping a 'work in progress,' says report

October 7, 2009

A new report released this week from Tealeaf Technology and Harris Interactive shows that the use of websites for transactions is growing and that while the…

T-Mobile wins retail store customer service showdown vs. other carriers

October 6, 2009

The Kansas City Star reported this morning that T-Mobile came out on top of a customer service showdown between the retail stores of the major wireless…