Payments
Airport retailer deploys MishiPay mobile self-checkout
December 10, 2021
Airport retailer and restaurant company Paradies Lagardere is expanding its fleet of MishiPay Scan, Pay & Go mobile self-checkout technology to 20 more airports in the U.S. and Canada.
During a successful pilot in the Fort Lauderdale-Hollywood International Airport and the Charlotte Douglas International Airport, Paradies Lagardère saw the clear impact of MishiPay's technology: by enabling shoppers to scan and pay for their desired products using their own devices, store associates were able to repurpose a portion of their shift from manning a cash register to other valuable tasks such as restocking, sanitizing high traffic sections, and assisting customers.
The technology is being embraced by customers, according to the release, with an average satisfaction rating of 4.85 out of 5, with over 90% of shoppers making a purchase when they have opened the app, which does not require a download.
"e have been delighted with the results that the Scan, Pay and Go program has delivered in our stores, both in terms of reducing friction for our customers and enabling our store associates to operate with optimal efficiency," Gregg Paradies, president and CEO for Paradies Lagardère, said in the release. "As we expand the deployment into phase two and beyond, we are excited to bring the benefits of the technology to even more of our airport partners and customers across North America."
