News

Bill.com waives fees, offers additional COVID-19 support for small retailers

April 2, 2020

Bill.com, a provider of cloud-based financial software for SMBs, is launching several measures to help companies deal with reduced revenue and other impacts related to the COVID-19 pandemic. 

Rene Lacerte, founder and CEO of Bill.com, said many businesses are dealing with revenue shortfalls as customers and workers are unable to meet at the workplace or other places and that means products cannot be properly assembled. 

"With many businesses unable to serve their customers or assemble their products remotely, cash is no longer coming in, which makes it impossible to pay employees and essential vendors," he wrote in a blogpost.

The company is offering the following measures:

• Waiving subscription fees for three months for new customers impacted by COVID-19. 
• Extending service and support hours for customers trying to balance home and work life.
• Contributing $100,000 to GoFundme's Small Business Relief Initiative and is creating another $30,000 fund designed to give $50 for each of the company’s 600 employees to donate to an impacted small business of their choice.