September 6, 2019
Browns Shoes Inc., a Montreal-based fashion footwear retailer, is deploying the Opterus OpsCenter to improve and enhance communication and task management, a news release said.
"We've used an internally built email and task platform for the last number of years and felt that now is the time to step up our communications abilities," said Eric Wagstaff, director, human resources and retail support at Browns Shoes, in a press release. "The speed of change in retail is increasing. OpsCenter is the right solution to enable us to deliver clear, concise information to stores enabling them to execute quickly and be better equipped to offer great customer service."
OpsCenter is a multi-modular cloud solution designed for retailers that measures and increases operational compliance, communicates corporate policy, manages day-to-day objectives and tasks and handles issues between the corporate office and store locations.