Customer Service

Coach debuts coffee shops to drive foot traffic, sales

Photo: Coach

October 10, 2025

Coach is opening coffee shops connecting to stores, with 12 to 15 initially planned each year.

The coffee shop strategy is focused on driving more shopper trips to stores and deeper engagement with the Gen Z shopper, according to a CNBC report.

The shops are attached to a retail store location and the retailer has opened its third in the U.S. so far with a fourth opening this month.

"We understand the consumer today loves experience," Coach CEO Todd Kahn told the news outlet. "They want a full experience, particularly the young consumer."