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Discover Card adds Alexa skills for account data

December 20, 2019

Discover Card cardmembers will now be able to access account information using Amazon Alexa, the AI-based voice control technology used in Amazon Echo smart speakers, according to a Disover release. 

Discover said that cardholders will be able to do everything from check account balances to recent transactions and get rewards information. 

"We are committed to providing our customers with valuable solutions that fit their routines, whether through our mobile app, on the web or with their voice," Shaida Lynch, vice president of e-business at Discover, said in the release. "As more consumers embrace voice assisted technologies like Alexa to help manage various aspects of their lives, we'll continue to provide solutions that meet our cardmembers' needs wherever or however they prefer to manage their accounts."

A spokesperson for Discover said it is testing new ways to let cardholders manage their accounts with Alexa and will explore new commands to help customers conduct additional functions. 

Cover image: iStock.