Capitalizing on the lucrative holiday sales season isn't just about product. As one expert shares in a new webinar, available for download on Retail Customer Experience, it's about ensuring an engaging and successful customer interaction, providing exceptional customer service and fostering customer loyalty to ensure return sales and store traffic.
In this one-hour presentation, Justin Borah, who oversees GMS technology and product for etailer JustFab, discusses strategies to make all that happen and provides insight on the Interactions solution that is helping JustFab ensure the holiday season is a rewarding one for customers and the retailer. JustFab is using a virtual assistant technology from Interactions which is boosting self-service capabilities.
Interactions' mission is to make self-service easy and efficient, one interaction at a time. Its award-winning enterprise customer care solutions have handled well over 1 billion transactions.
Jane Price, VP of marketing for Interactions, offers up details on the technology solution and how it is providing successful for JustFab.
It's never too early to get ready for the big holiday sales season so download this informative webinar to get great insight from an etailer that's succeeding via new technology.