Technology

Francesca’s deploys Yoobic One tech to boost employee experience

Photo by istock.com

June 13, 2022

Francesca's, a women's boutique retailer, is deploying the Yoobic One workplace solution to streamline operations, boost employee experience and gain efficiencies across its 470 locations.

The platform will provide the brand's 3,000 frontline workers with new, two-way communication, learning and productivity optimization tools while giving managers on all levels AI-powered business intelligence and clear visibility into the company's performance across the store network.

Francesca's will be able to engage, support and motivate employees, according to a press release.

"At francesca's, we strive every day to celebrate and connect with guests authentically, and to use fashion to build meaningful local relationships — and with Yoobic One, we're giving our frontline teams the tools to do just that," Chris Kaighn, francesca's SVP of boutiques, real estate and strategic partnerships, said in the release. "We all know how complex it is to run a brick-and-mortar store. Investing in frontline teams is the key to delivering amazing experiences — and that starts with giving employees the resources they need to work smarter, share their ideas and win over the hearts of our valued guests."

Managers can generate and share content and motivate teams by giving all employees access to up-to-date policies and in-store promotions.

Team members are using the workplace app to communicate, manage tasks and access information and skill-based training tools.

"Francesca's brand purpose is 'free to be you' and Yoobic One supports that by enabling sales associates to bring their best selves to work each and every day, creating value for the company and delivering stellar experiences for customers," Fabrice Haiat, Yoobic co-founder and CEO, said in the release.