News

Fujitsu collaboration to expand remote management and POS solutions

October 9, 2012

Miradore, an automated IT management services provider, and Fujitsu announced a collaboration that will utilize Miradore's automated remote management technology in its POS management offering branded as "Fujitsu Retail Systems Management, powered by Miradore" (FRSM).

The solution enables remote access to in-store systems for installation, maintenance, software distribution and repairs, according to a press release. FRSM provides IT support staff with a single dashboard view and remote access to multiple end-user device platforms throughout organizations, including POS terminals, PCs, notebooks, servers, printers, network equipment, smartphones and tablets.

"We are excited about the benefits we can bring our retail customers with this solution," said Marc Janssens, VP of retail operations, Fujitsu America. "This scalable suite optimizes the availability of computers in retail stores while at the same time lowers the TCO by streamlining administration and reducing site visits to an absolute minimum. The remote management suite can be installed within our customer’s environment and is self-managed by the retailer, providing them with immediate access to the available information and tools to act accordingly."

Read more about retail payments and POS.