News

FurstPerson launches Web-based retail-hiring solution

June 12, 2011

FurstPerson Inc., a provider of on-demand, pre-employment assessments and talent management solutions for customer contact organizations, today introduced an online retail hiring solution to help organizations identify high-quality employees with the ability to improve sales and service.

The solution will be featured in FurstPerson’s booth #304 at the 2011 National Retail Federation’s Loss Prevention Conference June 13-15 in Dallas, Texas.

FurstPerson’s retail-hiring solution identifies measurable sales and service competencies that drive job success and develops a scoring model to predict which candidates are most likely to perform at high levels. It also measures a candidate’s integrity.

“Hiring high-caliber retail employees is essential to every store’s success,” said Jeff Furst, president and CEO of FurstPerson. “Our solution will enable retail organizations to identify candidates, who, when hired, will stay on the job longer, understand customer needs better, provide a higher level of service and improve sales.”

The solution also generates development reports for coaching and developing a talent-management strategy.

“Staffing stores with the best people can lead to increased sales, decreased shrinkage and improved customer service, while a bad hiring decision can be costly on a number of levels,” said Joseph LaRocca, senior asset protection advisor for the National Retail Federation. “For an industry that employs 25 million Americans, bringing in the very best fit on the first try will save companies millions of dollars in added expenses and time.”

The solution is available today and pricing is based on an unlimited usage subscription.