Hong Kong International Airport to install movable check-in kiosks
Hong Kong International Airport and Amadeus, a technology provider, announced an agreement to deploy the world's first hot-swappable battery powered movable check-in kiosks, called iCUSS, with both a self-service and full-service mode, according to a press release.
The cloud-based mobile kiosks are powered by Amadeus' technology and can be deployed and relocated for use by the traveler to check-in themselves or by the airport staff to provide full-service operations. The airport will no longer require different systems and fixed locations, meaning greater freedom and flexibility to serve passengers throughout their journey to and around the airport.
With the kiosks' "SmartCheck" application and with simplified user interface, based on Amadeus' cloud-based technology, airport staff and travelers can access any airline from any kiosk. All passengers can check-in, validate their travel documents including passports and visas, pick their seat, and print bag tags and boarding passes from any kiosk.
By pairing the kiosk with self-bag drop and by integrating the travel document validation with the kiosk check-in, airports can reduce the time to process passengers as travelers only need to make two stops before making their way to the terminal — check-in and bag drop.