How retailers can capitalize on the critical holiday retail season

Feb. 25, 2016

 A free webinar on March 8, sponsored by Retail Customer Experience and Interactions, will offer up valuable insight on how retailers can ensure the holiday season is a robust sales period.

The insight will be shared by JustFab, a successful online clothing retailer, which is using innovative technology to ensure the retail experience is rewarding for both consumers and businesses.

Justin Borah, JustFab’s director, GMS technology and product, will discuss how using self-service customer experience can boost consumer loyalty, how to create stronger customer experience with multi-channel communication, how to transform customer care strategies to reduce call center and agent costs and why virtual assistant technology could be a winning technology for business and customers.

“The best time to get a holiday sales strategy in place is well before the holiday season and that’s why this webinar is a valuable opportunity for retailers, marketing teams and customer care operations,” said Retail Customer Experience Editor Judy Mottl, who will serve as moderator for the March 8 event.

To register for the free one-hour webinar, which starts at 2 p.m. EST on Tues. March 8, click here.


Topics: Customer Experience, Webinars


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