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KioskCom's Self Service Expo & Digital Signage Show

March 19, 2008

This article originally published in Retail Customer Experience magazine, April 2008. Click here to download a free PDF version.
 
KioskCom's Self Service Expo and the co-located Digital Signage Show kick off April 16 in Las Vegas. The two-day Self Service Expo is in its twelfth year, but this is the first time that digital signage will be distinguished by its own area, across the hall in the Mandalay Bay Convention Center. Attendees to both shows will find exhibitors eager to answer questions about self-service and interactive digital media.

Here are a few of the hundreds of exhibitors who will be on hand to answer those questions, with information on how to find them at the show. Also listed are the types of solutions the exhibitors provide, to help you plan your tour of the show floor.

— Shawna Miller

* * * *

3M Touch Systems
Booth # 312
Monitors/Touchscreens/Other Displays/Digital Signage

3M Touch Systems offers durable and reliable touchsolutions for self-service and interactive digital signage applications, including MicroTouch ClearTek II capacitive touchsensors, available in sizes from 6.4 inches to 32 inches; the MicroTouch CT150 15-inch touchmonitor with three bezel and two mounting bracket choices and MicroTouch DST touchsystems.
www.3m.com/touch

5point
Booth # 358
Enclosures Design/Manufacturing/Sales/Outdoor Kiosks/Full Service/Turnkey Providers
5point designs, develops and manufactures interactive, self-service kiosk and digital signage products for organizations who seek innovative ways to connect with people.
www.5point.com
Member of the Self-Service & Kiosk Association

Asahi Seiko USA Inc.
Booth # 629
Card Readers-Writers/Coin Acceptors-Dispensers/Kiosk Component Manufacturing
Asahi Seiko designs and manufactures card, coin and currency handling equipment, producing a wide range of card and smart card dispenser/encoder mechanisms, coin hoppers, acceptors and dispensers, suitable for kiosk applications. This year, the company will exhibit its SCD-2500 and MCH-3000(D), both multifunctional for the total IC card solution.
www.asahiseikousa.com
Member of the Self-Service & Kiosk Association

Better ATM Services
Booth # 625
ATMs/Digital Signage
What ATMs have done for cash, they now can do for gift cards, incentives and premiums. Better ATM Services' patented technology enables ATMs to become a more secure, convenient and profitable distribution option for gift cards and other prepaid media using a standard ATM cash tray.
www.betteratm.com

Card Scanning Solutions
Booth # 547
Hardware/Financial Kiosks/Self-Service/Retail Kiosks

Card Scanning Solutions will exhibit SnapShell, a camera-based ID reading system. Using optical character recognition technology, SnapShell is a hardware tool for gathering and authenticating data by scanning and imaging cards. It has no moving parts, requires no calibration and can integrate directly into proprietary applications.
www.card-reader.com

Chetu Inc.
Booth # 549
Software/Hardware
Chetu is a global provider of high quality and cost-effective information technology services for the kiosk-solutions industry. Chetu offers kiosk solutions technologists skilled to support every technical skills set. Chetu is an affordable, low-cost consultative solution. Whatever the need, Chetu is the answer.
www.chetu.com

Comark Corp.
Booth # 451
Outdoor Kiosks/Digital Signage/Multifunction Kiosks

Comark manufactures kiosk solutions for indoor and outdoor applications in a variety of enclosure styles including free-standing, desktop, pendant and pedestal mounting solutions. Options include embedded printers, thermal control, custom paint and silkscreening. Choose from our standard kiosk models or let us design a custom solution.
www.comarkcorp.com
Member of the Self-Service & Kiosk Association

Communication Technology Services
Booth # 514
Installation/Maintenance/Parts/Digital Signage/Communications

Communication Technology Services (CTS) is a nationwide installation services company. More than 500 of CTS' own technicians located throughout the United States are installing and maintaining thousands of kiosks, self-service devices and digital signage units. CTS is the installation, project rollout and break/fix expert.
www.cts1.com

DFI Technologies LLC
Booth# 509
Computers/CPUs/Panel PCs/Internet Kiosks

DFI Technologies specializes in embedded computer and LCD touchscreen solutions.
www.DFITECH.com
Member of the Self-Service & Kiosk Association

Diebold Premier Services
Booth # 142
Installation/Maintenance/Parts
Diebold Premier Services provides installation and maintenance services to kiosk manufacturers and their partners. With a directly-employed national service organization of more than 4,000 service professionals; award-winning training, parts and logistics capabilities; help desk support and depot repair, Diebold delivers successful service programs to ensure an outstanding customer experience.
www.dieboldpremierservices.com
Member of the Self-Service & Kiosk Association

Elan Financial Services
Booth # 618
Full Service/Turnkey Providers/Multifunction Kiosks/Government Kiosks
Elan Financial Services brings nearly 40 years of payments experience to its kiosk solutions. eFast combines converging self-service technologies, proven processing capabilities, turnkey support and user-friendly self-service transaction set. Its terminals can be configured to complement your business setting and strategies and enable you the flexibility to plan for tomorrow.
www.elanfinancialservices.com

Fast Transact Inc.
Booth # 463
Credit-Debit Card Processing/Software/Card Readers-Writers
Fast Transact is one of the fastest-growing software payment integrators in the United States and Canada. Combining expertise and technology, it offers merchants the ability to accept all major forms of payment and manage their entire business in one place.
www.fasttransact.com

Flextronics
Booth # 230
Software/Enclosures Design/Manufacturing/Sales/Full Service/Turnkey Providers
Flextronics offers best-in-class kiosk hardware and software solutions with a network of facilities in more than 30 countries on five continents. Flextronics' global presence provides solutions that lower costs and reduce time to market.
www.flextronics.com
Member of the Self-Service & Kiosk Association

Frank Mayer & Associates Inc.
Booth # 324
Enclosures Design/Manufacturing/Sales/Human Resources Kiosks/Self-Service/Gaming Kiosks
Frank Mayer & Associates Inc. provides custom interactive kiosk solutions and in-store marketing programs to a range of applications, industries and markets, including retail, automotive, entertainment, self-service, gaming and human resources. Interactive kiosks programs have been developed for Ford Motor Co., Microsoft Corp., John Deere, Nintendo of America and many more.
www.fmakiosks.com
Member of the Self-Service & Kiosk Association

Freedom Shopping LLC
Booth #458
RFID/Transactional Kiosks/Retail Kiosks/Self-Service
Freedom Shopping's breakthrough solution will enable widespread adoption of RFID-enabled retail. It runs a light application "on the edge" of existing point of sale (POS) terminals and cash registers. Coupled with pre-packaged hardware for reading RFID tags, kiosks and RFID-reading security gates, an existing store can be outfitted and operational in a day.
www.freedomshopping.com
Member of the Self-Service & Kiosk Association

Fujitsu Components America Inc.
Booth# 427
Monitors/Touchscreens/Other Displays/Printers/Paper Supplies/Keyboards/Keypads/Other Input Devices
Fujitsu offers resistive touch panels and ultra-compact thermal printer mechanisms and subassemblies for kiosk applications, as well as 2- and 3-inch printers that feature controller boards, cutters, presenters, retractors, integrated paper holders and flexible mounting options. Its resistive touch panels have 86 percent transmissivity and high-performance operation for finger and pen applications.
www.us.fujitsu.com/components

GA Services LLC
Booth # 630
Installation/Maintenance/Parts/Digital Signage/Remote Monitoring
Services provider GA Services specializes in installation, maintenance, remedial services and remote monitoring for the digital signage and self-service marketplace. It provides technology solutions including onsite response, depot repair, staging, integration, installation, site survey, logistics and project management using certified personnel backed by its technical support-staffed call center.
www.gasllc.com
Member of the Self-Service & Kiosk Association and the Digital Signage Association

H&M NetWorks
Booth # 449
Installation/Maintenance/Parts/Financial Kiosks/Self-Service/Retail Kiosks
H&M NetWorks provides infrastructure for existing and emerging technologies including, but not limited to voice, voice-over IP, data, IP security, wireless and access control networks. It specializes in copper and fiber-optic cabling, backbone and horizontal. Solutions range from engineering and design, project management and installation to follow-up maintenance and system upgrades.
www.henkelsnetworks.com

HECON/Hengstler
Booth # 248
Printers/Paper Supplies/Hardware

HECON/Hengstler is a worldwide manufacturer of thermal printer solutions for kiosk applications. It has extensive experience in printer applications, building printers since 1966. Visit our booth to discuss your application and how we can help you. While you're there, check out the eXtendo and XPM thermal printer product lines at the same time.
www.hecon.com
Member of the Self-Service & Kiosk Association

IBM Corp.
Booth # 518
Retail Kiosks/Self-Service
Learn about the innovative IBM Anyplace Kiosk and other self-service solutions at the Self Service Expo. Visit IBM on the "Self Service Street" to see how IBM technology can help transform the customer experience in a variety of market environments.
www.ibm.com/products/retail
Member of the Self-Service & Kiosk Association and the Digital Signage Association

ID Tech
Booth # 546
Kiosk Component Manufacturing/Card Readers-Writers/Keyboards/Keypads/Other Input Devices
ID TECH, a leading manufacturer of magnetic stripe products, has built a reputation for reliable and innovative products. This year, it will feature its newest POS peripheral products, its latest PCI-Approved Pin Entry Devices, Point of Sale Keyboards and Signature Capture Pads, alongside its industry-leading magstripe, smart card and barcode products.
www.idtechproducts.com
Member of the Self-Service & Kiosk Association

Infonox
Booth # 154
Financial Kiosks/Self-Service/Full Service/Turnkey Providers/Retail Kiosks
Infonox enables the delivery of financial products and services to innovative distribution platforms, including self-service kiosks, ATMs, Web-based applications and mobile phones. At the show, experience Infonox's PASS+ kiosk solution, which can feature ATM functions, check cashing, bill payment, money transfers, money orders, gift/phone/stored value cards and inmate money deposit.
www.infonox.com
Member of the Self-Service & Kiosk Association

Innovative Control Systems Inc.
Booth # 317
Outdoor Kiosks/Restaurant Kiosks/Self-Service/Multifunction Kiosks
Innovative Control Systems manufactures transaction-based drive-up kiosks and vehicle RFID hardware solutions. Its Auto Sentry kiosk includes a software development kit to integrate application software to its hardware platform, and also provides development support. This year, ICS will demonstrate its new Auto Sentry eXP III Outdoor Kiosk with optional RFID Vehicle Identification System.
www.washnet.com

JCM American Corp.
Booth # 139Bill Acceptors/Dispensers/Recirculators/Monitors/Touchscreens/Other Displays/Printers/Paper Supplies
JCM American Corp. is the industry leader in automated transaction handling systems and provides products, software and services to several industries including amusement, gaming, retail, transportation and vending. JCM's progressive spirit sets world-wide industry standards with award-winning products such as the Universal Bill Acceptor, Intelligent Cash Box, Optipay cash recycling system and DMV self-service kiosk.
www.jcm-american.com
Member of the Self-Service & Kiosk Association

KIOSK Information Systems
Booth # 214
Enclosures Design/Manufacturing/Sales/Transactional Kiosks/Digital Signage
KIOSK Information Systems designs and manufactures self-service kiosk and digital signage terminals. Kiosk features a full portfolio of standard, custom and outdoor models for vertical markets including retail, financial, order entry, HR, photo, check-in, security and many others. KIOSK is a one-stop shop for solution design, ISO 9001-2000 certified manufacturing, field service and support.
www.kiosk.com
Member of the Self-Service & Kiosk Association

Livewire International Inc.
Booth # 239
Full Service/Turnkey Providers/Transactional Kiosks/Gaming Kiosks/Self-Service
A Microsoft Gold Certified Partner, Livewire specializes in custom software development and self-service solutions for retail, gaming, hospitality, travel and entertainment. Livewire provides integration into hardware devices such as kiosks, ATMs and handheld devices, while providing the ability to remotely monitor each device and manage the content available from each unit.
www.livewirekiosk.com
Member of the Self-Service & Kiosk Association

Nanonation
Booth # 330 & 412
Software/Digital Signage/Retail Kiosks/Self-Service
Nanonation's software creates powerful ways to impact the customer experience with technologies that drive sales and fuel profits with solutions that span consumers' digital reach. Find out how to deliver powerful messaging and integrated marketing services seamlessly across your enterprise with online tools to monitor, measure and manage customer interactions.
www.nanonation.net
Member of the Self-Service & Kiosk Association and the Digital Signage Association

NextWindow Ltd.
Booth # 550
Monitors/Touchscreens/Other Displays/Digital Signage/Enclosures Design/Manufacturing
NextWindow manufactures field-proven optical touchscreens from 32 inches to 65 inches for kiosk and digital signage applications. Its products feature easy integration, no drivers to load, custom sizes and rugged design. At the show, NextWindow will showcase partner solutions from custom enclosure manufacturer Panelworx and interactive content from Quality Automation Graphics.
www.nextwindow.com
Member of the Self-Service & Kiosk Association

Operator Interface Technology
Booth# 556
Keyboards/Keypads/Other Input Devices/Outdoor Kiosks/Hardware

Operator Interface Technology manufactures rugged keyboards and keypads in Longmont, Colo.
www.oitkeypad.com

PanJit Touch Screens
Booth # 254
Hardware
PanJit Touch Screens designs and manufactures resistive and capacitive touchscreens. Servicing various market segments and applications, including military notebooks/tablets, GPS, industrial controls, medical, IPC, kiosks PC, POS, just to mention a few. PanJit offers a full range of standard four-, five- and eight-wire resistive touchscreens, capacitive touchscreens as well as controllers.
www.panjittouchscreens.com

Pay-Ease LLC
Booth # 351
Financial Kiosks/Self-Service/Government Kiosks/ Transactional Kiosks

Pay-Ease LLC is a financial processing software and hardware development company that specializes in providing self-service bill payment solutions on a single kiosk platform. Its customized payment solutions have revolutionized the way consumers pay utility, municipal and retail bills, purchase gift cards, transfer monies and perform other financial transactions.
www.pay-ease.com
Member of the Self-Service & Kiosk Association

Reality Interactive
Booth # 358
Content Providers/Developers/Interactive Video/Remote Monitoring
Reality Interactive is a full-service kiosk development organization specializing in technology and content design for the deployment and management of kiosk and digital merchandising initiatives. Its Fortune 500 clients include BMW, Leapfrog, Sprint, Bose, Polaris and other companies who want to speed time to market and increase ROI associated with e-media investments at retail.
www.realityi.com

RedDotNet
Booth # 647
Retail Kiosks/Self-Service/Transactional Kiosks/Entertainment Kiosks
RedDotNet provides multimedia solutions that change the way retailers connect with customers. Over the past decade, it has worked with retailers from across the United States and abroad. It has deployed technology in more than 800 retail stores where its solution has made a significant contribution to the customer experience inside stores.
www.reddotnet.com

Seiko Instruments
Booth # 641
Printers/Paper Supplies
Seiko Instruments is a leader in thermal printer technology. With a complete line of high performance kiosk printers, ticket printers and receipt printers, based on the best-in-class CAP9000 thermal printer mechanism, Seiko Instruments delivers an industry-leading platform for durability, reliability, performance and integration flexibility in self-service printing applications.
www.siiprinters.com
Member of the Self-Service & Kiosk Association

Star Micronics
Booth # 345
Printers/Paper Supplies/Full Service/Turnkey Providers/Hardware
Star offers a wide range of kiosk printers with a variety of features and accessories to fit requirements for any kiosk application.
www.starmicronics.com
Member of the Self-Service & Kiosk Association

Storefront.com
Booth # 122
Photo Kiosks/Digital Signage/Remote Monitoring
Storefront.com Online Inc. develops and provides retail solutions and digital imaging infrastructure. Its products and services include the award-winning suite of photo and distributed fulfillment solutions, digital signage, vending systems, remote management and monitoring systems and rapid custom software development.
www.storefront.com

Telsource Corp.
Booth # 342
Mini Kiosks/Retail Kiosks/Self-Service/Multifunction Kiosks
Telsource manufactures and provides comprehensive network technology solutions nationwide for multilocation retail environments. Its LVS 3200 is powered-over-Ethernet and combines traditional self-service functionality with integrated voice and sound to provide an all-in-one interactive kiosk and call-box solution. Integrate voice functionality into existing applications or build new applications that provide unrivaled customer service.
www.telsource.com

Tyco Electronics Elo TouchSystems
Booth# 341
Monitors/Touchscreens/Other Displays/Digital Signage/Multifunction Kiosks
Tyco Electronics' Elo TouchSystems broad portfolio of touchscreen technologies, touchmonitors and touchcomputers, are specifically designed for demanding requirements of applications including industrial, medical, POS, kiosks, retail, hospitality, transportation and gaming. Elo has been recognized as the global brand leader in touch technology since inventing the touchscreen more than 35 years ago. www.elotouch.com
Member of the Self-Service & Kiosk Association

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