For over three years, Qwick Media has worked with Air Canada to enhance traveler experience. Mobile and tablet charging stations with touchscreen capability are excellent self-service solutions with multiple benefits. Find out why Air Canada is using Qwick Media technology.
This infographic looks at the results of a survey, commissioned by TNS, which explores the attitudes to and willingness of adults to make card payments at a variety of unattended terminals. Download for insights into willingness to buy food/drink, clothing and electronics, as well as acceptance of a charge to make a card payment.
Discover how cities benefit from interactive touchscreen solutions that bring attractions to their visitors' fingertips, provide useful wayfinding and transit information, suggest events and help make decisions, whether it is booking a show or making a dinner reservation.
If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the exciting technology and insight shared during the three-day event.
ICX Association Managing Director Christopher Hall provides scope on the traditional approaches and tactics of retail that continue to march toward commoditization and why it's time to have to look beyond brand and product stories to define shopping motivations.
In mature categories with declining volumes and margins, there are immense pressures on the c-suite to innovate. Consumers have already voted for a seamless experience across time and place. Future success will require "omni-retail" of engaging consumers when, where and how they want to shop and purchase.
When it comes to a successful interactive customer experience today’s businesses must focus on finding a balance as there is often a big mismatch between a retailer’s view of the customer’s needs and what the customer wants in the consumer experience.
There is a tidal wave of disruption happening across every industry with the intersection of technology innovation and fast-changing customer expectations, and today's business has to respond quick and fast to avoid being drowned out of business.
With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready for the future of customer engagement tech, we talked to the Association's executive director about what to expect.