Technology

Local Express debuts kiosk service for retailers

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September 23, 2021

Local Express, an e-commerce solution designed for independent grocery stores, enterprises and food retailers, has introduced an in-store kiosk service, according to a press release.

The Local Express kiosk self-serve app integrates into retailers' in-store POS systems, allowing customers to complete online orders directly in-store and save time.

The Local Express app can run on an a tablet or be deplooyed across a store's existing kiosk framework.

Ordering via kiosk allows customers to self-serve orders, customize their order with various options offered by the store, pay online and select delivery options if applicable. The solution can also integrate a cloud printer to print deli-counter style "ticket stubs" when needed.

"The kiosk stations are a great way for us to provide additional ordering options for our customers," Robert Agajanian, general manager at Big Square, a Local Express client, said in the release. "There are often long queues in our popular hot food department and also in our meat department, for which we are famous. The kiosks allow customers to express their wishes which saves time and keeps the queues short."