
February 17, 2026
National Retail Solutions has been officially accredited by the Better Business Bureau, achieving the organization's highest A+ rating.
The accreditation follows a company-wide initiative to enhance customer service processes and resolve merchant inquiries more efficiently and transparently, according to a press release.
The Better Business Bureau awards accreditation only to businesses that meet its standards for integrity and performance. Earning an A+ rating requires passing a rigorous scrutiny process, demonstrating a track record of responsive customer support and maintaining a commitment to good-faith efforts to resolve consumer issues.
"Trust is the most valuable asset we share with our merchants," Elie Y. Katz, president and CEO of NRS, said in the release. "Earning this A+ rating and official accreditation validates our relentless commitment to service. Our team has worked tirelessly to refine our support channels and ensure that every independent retailer in our network feels heard and valued."
National Retail Solutions is a subsidiary of IDT Corporation and operates a point-of-sale system and NRS Pay payment processing services for thousands of independent retailers in the U.S. and Canada.
Leading provider of integrated POS systems and merchant services for independent retailers.
National Retail Solutions (NRS) is the leading provider of integrated POS systems and merchant services for independent retailers. A subsidiary of IDT Corporation (NYSE: IDT), NRS empowers convenience stores, bodegas, and gas stations with comprehensive retail solutions, payment processing, and the largest DOOH ad network in the retail sector.