News

Retail POS Suite integrated with NetSuite cloud computing platform

February 15, 2011

MentisSoft LLC, a supplier of software and services for retail, healthcare, and educational applications, has announced the integration of its Retail POS Suite with the NetSuite cloud computing platform. MentisSoft's Retail POS Suite manages retail payment systems, including register and cash drawer operations and product returns and exchanges. Built using NetSuite's SuiteCloud development platform, the combined solution can help NetSuite retail customers maximize efficiency, profitability, and reliability of retail payment operations.

"The Retail POS Suite has state-of-the-art functionality, everything from administering loyalty programs and store credits to centralized remote-store management," says Jeevesh 'Jay' Murthy, vice president at MentisSoft. "But the software also employs a customer database on the POS station, synchronized with NetSuite, which adds a measure of reliability in the event of a network outage. This can be a critical feature for retailers at times of peak usage, such as seasonal busy periods."

In addition to handling register management and returns and exchanges, MentisSoft's Retail POS Suite supports multiple payment modes, customer loyalty programs, multiple discounting options, store credits, and gift cards. Businesses can manage multiple stores from a centralized system, and local storage of customer information helps reduce the risk of check-out interruptions that can be caused by network slowdowns or outages.

The integrated solution synchronizes with real-time financial, inventory and customer data in NetSuite to support multichannel operations, allowing customers to order via the retailer's Website, for instance, and pick up the product at the retail store. NetSuite users can access store data to analyze customer spending trends and other data via their NetSuite dashboards. The Retail POS Suite can help small, medium, and large-scale NetSuite retailers manage POS operations of one or many stores while maximizing profitability through improved efficiency and high system reliability.