Technology

Royal Farms deploying NCR self-checkout to all stores

Photo by istock.com

November 5, 2021

Royal Farms, a privately-owned convenience store chain, is rolling out NCR self-checkout to all of its 250-plus stores.

The deployment expands the existing NCR technology in place, including POS software, according to a press release.

"We introduced the first NCR self-checkout solutions in 2019, and while we saw direct benefits in the same year, it really took off in 2021 when many of our customers steered to touch-free interactions," Shelby Kemp, project manager marketing, Royal Farms, said in the release. "We selected NCR because of its clear vision of the future of retail and profound experience as market leader."

Market research firm RBR expects the uptake of self-checkout to continue and forecasts an installed base of 1.2 million units by 2025, according to the release.

"Retailers like Royal Farms must stay laser-focused on placing the consumer at the heart of their digital transformation efforts," David Wilkinson, president and general manager, NCR Retail, said in the release. "As a leading technology provider for the retail industry, we help stores extend and add new technology like self-checkout quickly."

Royal Farms stores are located throughout Maryland, Delaware, Virginia, West Virginia, Pennsylvania and New Jersey.