September 19, 2013
The Saks Fifth Avenue flagship store in New York had a shoe problem — at any given time the more than 4,000 individual shoes needed to be placed in the proper locations. According to a story on rfidjournal.com, the retailer turned to Tyco Retail Solutions' RFID system to manage the mammoth task.
The store was able to raise its display compliance rates from 65 percent to nearly 100 percent, meaning that if a shoe style is available in the backroom, a sample is also on display for shoppers. The success from the NYC store pilot prompted the retailer to install the RFID system at three more of its prominent store locations.
"Initially, we were experiencing too many styles that were not represented on the selling floor," said Ed Stagman, Saks' senior VP of store operations. "We needed to find a more efficient and productive means of accomplishing this task."
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