News

Software from Q helps retailers buck the downturn

January 9, 2009

MINNEAPOLIS, Minn. — With Marks & Spencers shedding staff, Debenhams and Next reporting weak sales over Christmas, Zavvi in receivership and others major stores in freefall, there is one retailer in the U.K. notable for its positive results — New Look. Instead, the UK's third largest women's wear retailer have seen like-for-like sales rise by 2.8 percent over the 14 weeks to January 3, bucking the downward trend that has been the leading feature of the high street over this period.

One of the tools allowing it to grow is a new software system installed in 2008 called Q by Quantum Retail, which allows retailers to achieve their merchandising goals for every product, in every store. It utilizes an intuitive system that detects when one size is selling faster than another, when a line is not moving or when a certain item is flying off the shelf and adjusts buying accordingly so that the customer gets what they want, when they want, every time.

"Q has placed the customer at the heart of our stock management and delivered impressive financial paybacks," said New Look chairman Phil Wrigley.