The Synchrony Trend Spotter: Five Retail Trends to Watch in 2018
Are you ready for what's next? Find out what the top five retail trends of 2018 mean for your business with Synchrony insights.Type: White Paper
Sponsor: Synchrony
The Retail Customer Evolution
For those who think online and mobile shopping are leading to the demise of physical retail stores, think again. 75% of purchases are still being made in-store.Type: White Paper
Sponsor: Time Trade Systems Inc.
ZIVELO: Wayfinding
NAVIGATE YOUR WORLD WITH WAYFINDING KIOSKS FROM ZIVELO™Type: Infographic
Sponsor: Zivelo LLC
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FEATURES
Wayfair launches one-day Way Day retail shopping experience
There's Black Friday and Cyber Monday and now comes Way Day, which will take place April 25 at Wayfair.com. The retailer is launching its own retail 'holiday' shopping event as customers want free fast shipping and an easy way to shop.
Why retail cashierless checkout, a.k.a. Amazon Go, faces more than a few challenges ahead
While Amazon preps to expand Amazon Go, its cashierless retail shopping strategy, Berkeley Research Group leader Keith Jelinek offers insight on what's ahead with cashierless checkout and why consumer response is a key part of potential success.
5 retail lessons learned from the upcoming lingerie wars
As Chris Petersen sees it everything and every aspect of retail is being disrupted and reinvented.
Digital transformation a reality for grocery brands, retailers
Retailers and brands share the need to become omnichannel marketers in order to maintain customer loyalty and enhance customer relationships. Because of this, they are sharing data more and undertaking actions to ensure their employees are capable of using digital technology.
Lowe's debuts 'view in your space' AR experience
The latest AR mobile app experience lets customers view items in a home or yard space during the shopping journey.
Why online retailers, partners must focus on social commerce
Govinda Giri, architect of the Sagoon social commerce platform, believes the time is now to capitalize on an e-commerce model with the social media audience.
How to keep customers tethered to the store
Romney Evans, co-founder of True Fit, explains why retailers who don't proactively engage consumers in the store digitally are leaving the door open for competitors to insert themselves into the customer journey.
Google expands retail shopping program with a universal cart, personalization focus
Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.
Kagan: Amazon effect only part of reason Toys R Us failed
Jeff Kagan says we shouldn't be too quick to blame the failure of Toys R Us on Amazon. A good deal of the blame, he says, should land on the toy seller's shoulders.
Macy’s to introduce mobile checkout, VR furniture design experience and more
Macy's has recognized the characteristics of its target shopper and is committed to offering her a more personalized experience, as well as mobile checkout and a virtual furniture design experience.
Understand your customer to predict future demand
Rod Daugherty, vice president of product strategy for Blue Ridge, explains how understanding the customer can bring you one giant step closer to the ultimate goal of the supply chain.
Target expands delivery, boosts wages amidst earnings report criticism
Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in place to drive in-store and digital innovation and sales.
Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play
Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail customer experience for decades. Retail Customer Experience caught up with him at the recent NRF ‘Big Show’ to get his perspective on what’s ahead.
Customer fog: Why your customers leave
Chip Bell explains what customer forensics® is all about why it remains largely completely misunderstood by retailers.
Adding value to the retail customer experience
Nick Godfrey, executive vice president and co-founder of Customer Portfolios, explains why marketers need to think outside the box to retain customers in the long term.See More »
