The Synchrony Trend Spotter: Five Retail Trends to Watch in 2018
Are you ready for what's next? Find out what the top five retail trends of 2018 mean for your business with Synchrony insights.Type: White Paper
Sponsor: Synchrony
The Retail Customer Evolution
For those who think online and mobile shopping are leading to the demise of physical retail stores, think again. 75% of purchases are still being made in-store.Type: White Paper
Sponsor: Time Trade Systems Inc.
ZIVELO: Wayfinding
NAVIGATE YOUR WORLD WITH WAYFINDING KIOSKS FROM ZIVELO™Type: Infographic
Sponsor: Zivelo LLC
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FEATURES
ICX Summit exhibitors showcase tech innovation
One of the highlights of this year's ICX Summit in Dallas was the wealth of innovation on display at the ICX Discovery Zone, where attendees received hands-on demonstrations of customer engagement technology.
Why the 'endless aisle' works for the customer and the retailer
Consumers want more products and fast access to products. Retailers want to sell as much product as possible. An endless aisle strategy can deliver on both but retailers need to ensure the customer experience is well thought out, according to experts.
Why the future of retail belongs to visual discovery
Pinterest provides a visual tool to enable the discovery process online. Millions of consumers already use Pinterest to get ideas for everyday needs — food, apparel and home décor.
Kagan: Grocery kicking to high gear with e-commerce, home delivery
Jeff Kagan explains why grocers can't simply choose to sit the change wave taking place in their industry. If they do, the wave will pass them by, leaving them behind where they will slowly wither and die.
How Ocado masters e-commerce grocery in the UK
E-commerce has not taken off in the grocery sector as it has in other retail segments in the U.S., nor has it matched the performance of grocery in the U.K. Tim Steiner of Ocado, the U.K.'s leading e-commerce grocer, says the right combination of benefits has evaded e-commerce grocery in the U.S.
Lessons in "goodwill" and the power of people
Blogger and industry expert Chris H. Petersen explains why today's retail customer experience involves a foundation of "goodwill" that drives positive feelings.
Ulta Beauty tackles retail change by embracing change
Ulta Beauty CEO Mary Dillon says the world continues to have a need for human connection and inspiration within the retail environment and that her company relishes the opportunity to meet consumers' expanding and growing needs.
Kagan: How Best Buy transformed itself for success
Jeff Kagan explains why Best Buy is a model of success that struggling retailers may want to take note. The retailer saw what was coming and transformed to survive.
Sephora shares tips, insight on crafting a retail customer personalization strategy
Mary Beth Laughton, Sephora's executive vice president for omnichannel, offers up insight on making the shopping experience more personal and that while technology is critical it's not the only big strategy ingredient and why mobile is playing a huge role today.
Should retailers try to out-Amazon Amazon?
Wanda Cadigan, vice president, commerce, at Sitecore, says the fate of Toys R Us is a prime example of the slippery slope in partnering with Amazon. Brands, she says, need to delight customers at every stage of the buying lifecycle.
Wayfair launches one-day Way Day retail shopping experience
There's Black Friday and Cyber Monday and now comes Way Day, which will take place April 25 at Wayfair.com. The retailer is launching its own retail 'holiday' shopping event as customers want free fast shipping and an easy way to shop.
Why retail cashierless checkout, a.k.a. Amazon Go, faces more than a few challenges ahead
While Amazon preps to expand Amazon Go, its cashierless retail shopping strategy, Berkeley Research Group leader Keith Jelinek offers insight on what's ahead with cashierless checkout and why consumer response is a key part of potential success.
5 retail lessons learned from the upcoming lingerie wars
As Chris Petersen sees it everything and every aspect of retail is being disrupted and reinvented.
Digital transformation a reality for grocery brands, retailers
Retailers and brands share the need to become omnichannel marketers in order to maintain customer loyalty and enhance customer relationships. Because of this, they are sharing data more and undertaking actions to ensure their employees are capable of using digital technology.
Lowe's debuts 'view in your space' AR experience
The latest AR mobile app experience lets customers view items in a home or yard space during the shopping journey.See More »
