News

Specialty apparel retailer Urquhart deploys multichannel management software

November 19, 2013

CORESense, a provider of cloud-based retail management and e-commerce software solutions, has announced that Urquhart, a leading retailer of specialty apparel and supplies for the fire and safety and automotive industries, has deployed CORESense as the foundation for its multi-brand business operation. According to the companies, Urquhart is using the CORESense multichannel retail management platform to consolidate management of their e-commerce, marketplaces, in-store and wholesale selling operations across multiple brands.

Urquhart is one of the Southwest's largest and most successful fire and safety apparel and equipment retailers. The company operates more than ten brands and sells through multiple channels including e-commerce, eBay, Amazon, storefronts and a direct sales force. The first brand to go live on CORESense is that of Texas Fire and Safety, the leading supplier of fire and safety apparel and equipment for business and home in east Texas.

"After a thorough evaluation of retail and e-commerce software platforms, we selected CORESense because they could provide an all-in-one one-solution that could manage both multiple brands and multiple channels including e-commerce, retail point of sale and field sales,” said Joe Plante, president and owner of Urquhart LLC. “We had tried various e-commerce solutions and until CORESense, none could meet all of our requirements.”

CORESense provides Urquhart with the following key capabilities to support its multi-brand, multi-channel operations: 

• the ability to easily develop and manage multiple uniquely branded websites including centralized product catalog, order processing and fulfillment and branding of customer communications from a single system;

• The ability to promote and sell their products through multiple e-commerce channels including eBay and Amazon;

• Fully integrated retail management software — including point of sales and store operations, merchandising, order management, warehouse management, customer relationship management and reporting — in one affordable, web-based system.

Read more about multichannel retailing.