News

Starmount Announces Version 3.0 of Starmount Connect and Engage

January 13, 2014

At the NRF Convention & EXPO, Starmount today announced version 3.0 of Starmount Connect, an advanced omni-channel commerce and customer engagement platform, and version 3.0 of Starmount Engage, a mobile selling solution for retailers. According to the company, Starmount Connect and Engage allow retailers to meet rising consumer expectations in an omni-channel world by using mobile devices to engage their customers and deliver a personalized, highly relevant selling experience where the majority of retail sales take place — in the store aisle.

Starmount Connect brings together the data and capabilities to connect retailers' stores, Websites, warehouses and distribution centers, with the out-of-the-box infrastructure, integration, data distribution and enterprise services that are required to drive omni-channel operations. Features include:

An open omni-channel ecosystem platform: Turnkey integration with industry-leading solutions such as Sterling Commerce, Adobe Scene 7, Manhattan Order Management and Salesforce.com.
Enterprise-wide merchandise and store visibility: Seamless access to transactional, inventory and fulfillment systems throughout the enterprise, allowing retailers to make merchandise available wherever the customer wants it.
Advanced clienteling capabilities: On-demand views of purchase histories, wish lists, loyalty program data and promotion details on mobile devices.
Web- and social media-assisted selling: Access to ratings, reviews, blog posts and related content from a retailer's Website and others, to assist in selling efforts.
Shopping activity dashboard: Insight into associate activity, customer searches, and in-store metrics.

Starmount Engage is a mobile selling assistant that allows store associates to manage the entire sales cycle using mobile devices. Release 3.0 of Starmount Engage includes significant new features for mobile selling, such as:

Enhanced tendering options: Includes the ability to accept cash, checks and debit, in addition to credit cards and gift cards. Starmount Engage also now synchronizes with remote cash drawers throughout the store.
Personal shopping capabilities for iPad: Lets store associates access the clienteling capabilities provided by Starmount Engage. They can also take advantage of an interactive outfit builder that allows associates to quickly create outfits in a virtual dressing room using tablets, providing an engaging, highly visual customer experience that helps drive sales.

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