August 9, 2011
Retalix, a global provider of software and services to retailers, has announced that Tops Markets LLC, a 132-store grocery chain based in Williamsville, N.Y., has selected Retalix's StoreLine point-of-sale software application.
Mike Metz, vice president of information technology for Tops, said his company was looking to upgrade its legacy POS software as part of a larger initiative to enhance customer service. The chain-wide rollout will begin in the first half of 2012 and should be completed over the next year.
"Customer service and satisfaction are our top priorities, and due to its age, our previous POS system was not effectively meeting those needs," Metz said. "We chose Retalix because their StoreLine offering was the most robust and intuitive solution available on the market — giving us needed flexibility as we continually expand our customer service efforts."
Retalix StoreLine is a multichannel solution designed to increase a retailer's efficiency at customer touch points. The application contains store and POS functionality and supports customer loyalty programs, self-checkout, fuel management, QSR and a variety of electronic payment services.
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