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Customer Service

Trader Joe’s earns best grocery store title in consumer report

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March 6, 2026

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Trader Joe's is the best U.S. grocery store according to a report from the American Consumer Satisfaction Index.

The grocery chain beat out Publix, which was tops in the report last year and dropped into the second slot.

In third place is H-E-B followed by Sam's Club, with Costco and Aldi tied in the fifth spot.

The survey polled more than 31,000 customers to compile its 2026 list.

Retail - Supermarkets & Grocery Stores Customer Experience Omnichannel Customer Service Consumer BehaviorCostco Wholesale Publix

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