March 1, 2024
The Valley View Casino & Hotel, a Southern California gaming destination, is deploying the Infor POS as well as the Infor's Hospitality Management System and Table Reservation Management solution.
By automating reward redemption, the casino hotel aims to elevate the customer experience, according to a press release.
"Valley View's adoption of Infor's POS and HMS marks a milestone for us, as it represents the inaugural implementation of Infor POS on the gaming floor. This strategic move, driven by exceptional support and the pursuit of operational excellence, showcases the trust Valley View places in Infor," Joe Vargas, SVP and general manager, Infor Hospitality, said in the release. "The decision not only addresses their current challenges but also positions Valley View at the forefront of innovation and success in the hospitality industry."
For hospitality brands to succeed, their technology must evolve to meet changing guest expectations.
"We are delighted to be the first casino in the country to implement Infor's Point of Sale System. Our 20-year partnership with Infor has been a win/win scenario for both companies since its inception in 2004 and we are confident that will continue with their new advanced technology into POS, another integral part of our business," Bruce Howard, GM, Valley View Casino & Hotel, said in the release.