Managing tax exemption certificates is a major challenge for retailers, who must create and collect certificates at the point of sale without imposing a significant administrative burden on customers, said Matthew MacNeil, manager, Tax Technology Solutions, Avalara CertCapture. He will give advice on the issue during a free 60-minute webinar, "Managing Sales Tax Exemption Certificates at Checkout," hosted by RetailCustomerExperience.com. Once the certificates are created, retailers need a robust exemption certificate management system to proactively manage data and keep information current and accurate, MacNeil said.
Cherryh Butler, managing editor of food/retail publications at Networld Media Group, will moderate the webinar set for 2 p.m., June 11. Register here.
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