CX Innovators Podcast

Ex Macys EVP talks retail trends, value of sustainability

In this episode of the CX Innovators podcast, Mike Robinson, head of retail solutions and a founding member of The Eighth Notch, Inc., talks with RetailCustomerExperience.com editor Judy Mottl on why sustainability is fast becoming a 'must' strategy.

Image: Willie Lawless/Networld Media Group

November 27, 2024

In this episode of the CX Innovators podcast, Mike Robinson, head of retail solutions and a founding member of The Eighth Notch, Inc., board executive at Vista Outdoor and former EVP of Macys.com shares insight with RetailCustomerExperience.com editor Judy Mottl on the value of sustainability strategy and consumer trends in retail. The Eighth Notch is a technology platform focused on sustainable last-mile deliveries and founded by Jamie Sapp.

Remember to subscribe to Networld Media Group's YouTube channel to keep up with the latest CX Innovators podcasts.

More From CX Innovators PodcastMore

CX Innovators Podcast

Examining the powerful role music plays in the in-store customer experience

CX Innovators Podcast

UltronAI founder on how AI, computer vision enhance retail checkout, reduce shrink, optimize operations

Presented by UltronAI

CX Innovators Podcast

CEO Chris King defines Monster Mini Golf's 'philosophy of fun' CX strategy

CX Innovators Podcast

Instacart leader talks Caper Cart and why it may be the game-changer for grocery retail

Included In This Story

RetailCustomerExperience.com - Marketing Opportunities

RetailCustomerExperience.com is devoted to helping retailers differentiate on experience, rather than on price. It is founded on the understanding that retail today is fundamentally different than any other time in its history, and staying competitive requires a new, holistic understanding of customers and how they want to shop.

Request Info

Learn More