Amazon devices will be on Kohl's shelves come October

Amazon devices, such as its Fire tables and voice assistant Echo, will be available at Kohl's just in time for the holiday shopping season. Kohl's will begin selling Amazon's devices at 10 stores based in Chicago and Los Angeles, according...

Venmo tackles e-commerce payments with Williams-Sonoma pact

Venmo wants to get itself involved in e-commerce and has struck a deal with Williams-Sonoma to let users of the mobile P2P app buy or split gifts across all Williams-Sonoma properties, according to a report from recode. "That is very...

Alipay saunters down the runway with Rebecca Minkoff partnership

Fashion retailer Rebecca Minkoff is partnering with Alipay to enable Chinese tourists to make mobile payments with Alipay Wallet at all Rebecca Minkoff locations and online. Rebecca Minkoff made the announcement September 9 as part of the New York Fashion...

Nike live design experience custom builds shoes in under 90 minutes

Nike Makers' Experience merges digital design with traditional shoe making, allowing consumers to try on shoes, then have the shoes made for them on the spot in less than 90 minutes via dynamic object tracking and projection systems that instantly...

Lululemon sets sights on home décor segment

Athletic and leisure brand Lululemon is moving into the home décor segment and debuting a product line of furniture via its youth brand ivivva. The collection, according to a Fast Company report, is being promoted through PBteen, the teenage brand...

Walmart, Google team up on a collaborative shopping vision

In a quest clearly aimed at beating Amazon, Walmart will sell its products via Google’s online mall, Google Express, in a partnership aimed at offering a new shopping experience. It is the first time Walmart products will be sold outside...

JC Penney takes a starring role in 'Project Runway' show

JC Penney is the newest star on the television show, "Project Runway," and will feature exclusive merchandise on the series as well as an episode called "Project Runway All Stars." The news follows the move by JC Penney to bring...

Pinterest proves winning for brands, reveals analysis

Retailers not using the social networking platform Pinterest may want to start integrating it into the marketing plan as new research claims it can lead to bigger sales. Pinterest 'pinners' who engage with advertising content have a 40 percent larger...

Online grocery service debuts Alexa skill for hands-free voice order capability

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices. The grocer is offering an "Ask Peapod" feature which enables voice ordering, according to a Progressive Grocer report....

Online grocery service debuts Alexa app for hands-free voice order capability

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices. The grocer is offering an “Ask Peapod” feature which allows for hands-free ordering, according to a Progressive Grocer...

Sephora debuting a new boutique approach

Sephora is testing a "boutique" strategy in response to the current retail climate. It launched the new retail experiment in Boston, according to a Fast Company report, which describes the retail pilot as "an intimate boutique embedded in a neighborhood."...

Nuance debuts IVR to Digital for AI-driven customer engagement

The Nuance IVR to Digital will strengthen Nuance's omnichannel customer engagement platform as part of a series of cognitive and conversational AI innovations for customer care. With IVR to Digital, callers can move from traditional phone calls to digital channels,...

Study: Small retailers are making money on online marketplaces

Over 60 percent of small to mid-size businesses are attributing half, or more, of their ecommerce sales to Amazon and other online marketplaces, according to a new NetElixir study. NetElixir surveyed over 500 small to medium size business owners and...

Retailers embracing AI big time in next two years, reveals study

A hefty number of retailers, 87 percent, claim they will boost use of artificial intelligence for customer engagement strategies in the next two years. Those AI technologies will include live chat, Facebook Messenger and Amazon Alexa, according to a new...

Midwest grocery chain debuts a robot named Tally

Three St. Louis-based grocery stores are participating in a six-week pilot featuring a robot, Tally, which will check aisles three times a day to ensure items and price tags are in sync. The Schnucks grocery stores are also hoping Tally...

Clear Channel Airports extends digital signage partnership with Des Moines International Airport

Clear Channel Airports, a subsidiary of iHeartMedia Inc., has signed a five-year partnership with Des Moines International Airport to offer digital and traditional advertising solutions including LED video walls. Clear Channel Airports (CCA) has provided this airport with advertising solutions...

Abercrombie & Fitch aims to make a splash in China ecommerce

Abercrombie & Fitch will launch its flagship brand and kids lines on Alibab Group's Tmall webite on July 26 in an effort to spur international sales in light of U.S. retail woes. It's a prime strategy to rebound, according to...

Clothing retailer drives mobile shopping forward with Shopgate app platform

Texas Humor, a clothing brand focused on state pride, is using Shopgate's mobile commerce platform to build an enhanced mobile shopping app for customers. The quest is to both help shoppers and achieve deeper customer engagement via unique content capabilities,...

Pet retailer deploys IBM MobileFirst to simplify purchase journey

The U.K.-based Pets at Home is launching Sales Assist, an IBM MobileFirst for iOS app for iPad, to drive a simpler purchase process across its 440 stores. The technology, according to a press release, creates an in-store digital experience for...

Chatbots gaining popularity with consumers, especially millennials

One quarter of U.S. consumers are using a chatbot on a daily basis, and that figure spikes to 40 percent among the millennial generation. More importantly for retailers, 77 percent of consumers surveyed by 3Cinteractive Corp., for its Chatbot Consumer...

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Why Levi's isn't acting its age when it comes to retail customer experience