Study: Small retailers are making money on online marketplaces

Over 60 percent of small to mid-size businesses are attributing half, or more, of their ecommerce sales to Amazon and other online marketplaces, according to a new NetElixir study. NetElixir surveyed over 500 small to medium size business owners and...

Retailers embracing AI big time in next two years, reveals study

A hefty number of retailers, 87 percent, claim they will boost use of artificial intelligence for customer engagement strategies in the next two years. Those AI technologies will include live chat, Facebook Messenger and Amazon Alexa, according to a new...

Midwest grocery chain debuts a robot named Tally

Three St. Louis-based grocery stores are participating in a six-week pilot featuring a robot, Tally, which will check aisles three times a day to ensure items and price tags are in sync. The Schnucks grocery stores are also hoping Tally...

Clear Channel Airports extends digital signage partnership with Des Moines International Airport

Clear Channel Airports, a subsidiary of iHeartMedia Inc., has signed a five-year partnership with Des Moines International Airport to offer digital and traditional advertising solutions including LED video walls. Clear Channel Airports (CCA) has provided this airport with advertising solutions...

Abercrombie & Fitch aims to make a splash in China ecommerce

Abercrombie & Fitch will launch its flagship brand and kids lines on Alibab Group's Tmall webite on July 26 in an effort to spur international sales in light of U.S. retail woes. It's a prime strategy to rebound, according to...

Clothing retailer drives mobile shopping forward with Shopgate app platform

Texas Humor, a clothing brand focused on state pride, is using Shopgate's mobile commerce platform to build an enhanced mobile shopping app for customers. The quest is to both help shoppers and achieve deeper customer engagement via unique content capabilities,...

Pet retailer deploys IBM MobileFirst to simplify purchase journey

The U.K.-based Pets at Home is launching Sales Assist, an IBM MobileFirst for iOS app for iPad, to drive a simpler purchase process across its 440 stores. The technology, according to a press release, creates an in-store digital experience for...

Chatbots gaining popularity with consumers, especially millennials

One quarter of U.S. consumers are using a chatbot on a daily basis, and that figure spikes to 40 percent among the millennial generation. More importantly for retailers, 77 percent of consumers surveyed by 3Cinteractive Corp., for its Chatbot Consumer...

Voice-controlled devices playing bigger part in consumer purchasing

Just about one in three shoppers will make a purchase through a voice-controlled device in the next year, and nearly one in five, 19 percent, made a voice purchase in the past year. Those statistics, according to the latest Walker...

Amazon both friend and foe to retailers

While Amazon has long been described as the traditional retail killer, competing retailers view the ecommerce giant as both a foe and a friend — the latter with a bit of concern. One big reason, according to a new SLI...

Target goes to the mat with mattress startup

Shoppers browsing Target's aisles can now check out Casper Mattress mattresses and bedding as the retailer is teaming up with the start-up to sell its wares. The three-year-old startup doesn't boast any brick-and-mortar locations of its own, having been focused...

Ikea building AR app with Apple's help

When it comes to augmented reality, Apple CEO Tim Cook is a huge fan. In fact, Cook said he is so enthused about AR potential he wants to "yell out and scream," according to a 9to5Mac report. So it's no big surprise to learn Ikea is developing its AR shopping app with Apple's help according to Digital.di.

Amazon debuts free 'try at home' apparel service

Not one to stand idle Amazon is advancing its game in the online and fashion apparel business and debuting a new service that lets shoppers try on and return with ease. The free service, Prime Wardrobe, is available to Prime...

Report: Proximity tech a common factor among top retailers

A new study reveals that 75 percent of the top U.S. retailers have at least one thing in common: they've deployed proximity technologies as part of their marketing strategy. The list includes Home Depot, Wal-Mart and The Kroger Company as...

Brick-and-mortar retail showroom boasts online mattresses only

Given the success of online mattress sales it's obvious not every consumer needs to physically test out a bed before making a purchase. But for those who do one Minneapolis physical store retailer aims to fulfill that need. The store,...

Amazon dominating voice-control speaker realm, claims report

Amazon is a dominating etailer on many fronts and now it's dominating the voice-controlled speaker technology realm, according to a eMarketer research. While the industry is still emerging, Amazon is tops thanks to its Echo and Echo Dot devices which...

Goodwill Industries in Virginia town installs informational kiosks for employees

Goodwill Industries of the Valleys in Roanoke, Virginia recently installed self-service kiosks in employee break rooms in 10 stores that allow employees to easily obtain and update benefits information, receive company-wide information, apply for internal job postings and complete online...

Restaurant AI study gathers guest experience data

SYNQ3 Restaurant Solutions recently announced the results of a test of AI automated speech recognition technology, VIA Analytics. The test monitored restaurant calls to P.F.

Nordstrom taps Infor solution to boost omnichannel capabilities

Fashion retailer Nordstrom is tapping Infor Rhythm for Commerce to be more nimble, quick and consistent across its sales channels. The Infor cloud-based point-of-sale system will also let Nordstrom better engage with customers and drive forward greater functionality across channels....

Report: Voice assistant technology growth more than doubles

Homeowners are loving Internet of Things voice assistant technology as a new report reveals adoption of such tools more than doubled from 2015 to 106. The Parks Associates research reports 56 percent of U.S. broadband households enjoying using voice assistance to control smart home devices such as Amazon's Echo and the Google Home.

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Intel's Christie Rice talks customer experience, digital innovations