July 17, 2019
One in every four U.S. millennials would rather spend three hours at the department of motor vehicle than deal with a robotic automated response agent…
read nowJuly 16, 2019
Several European grocers are testing cashierless stores featuring cameras that track what shoppers pick, allowing them to pay without stopping at a checkout…
read nowJuly 15, 2019
Walmart has introduced an automated grocery pickup kiosk at an Oklahoma City store, matching a concept Amazon Fresh introduced two years ago. Customers order…
read nowJuly 1, 2019
Tesco, a British supermarket chain, is developing technology in partnership with Israeli startup Trigo Vision to allow customers to load up shopping bags and…
read nowJune 24, 2019
Whole Foods is enjoying a 3.6 point increase on the annual Forrester Customer Experience Index, the biggest jump of any brand this year, and it's likely due to…
read nowJune 6, 2019
Walmart Inc. has launched an Intelligent Retail Lab inside a Neighborhood Market store on Long Island, New York to test innovative store technology.
read nowMay 6, 2019
Civic Network will release its Civic Pay app to enable partners to combine identity verification, payment and rewards into a single transaction. The company…
read nowMay 6, 2019
AWM Smart Shelf, which is bringing the benefits of the online experience to physical retail, has integrated its frictionless shopping application with its…
read nowApril 10, 2019
Amazon's Go stores, which let shoppers buy without a cashier checkout experience, will reportedly begin accepting cash.
read nowApril 5, 2019
Moltin, a digital commerce developer, is debuting a self-checkout technology that will allow retailers to operate their own 'Amazon Go' environment at pop-up…
read nowMarch 28, 2019
Expect many more drive-thru menu suggestions at McDonald's after it buys the tech-based personalization company, Dynamic Yield. McDonald's aims to use the…
read nowMarch 7, 2019
The biggest food delivery app in South Korea plans to incorporate robots into its strategy.
read nowMarch 4, 2019
The Venders, a provider of kiosks and automated retailing systems, has announced an updated version of its newest innovation, The Cube, a vending…
read nowJanuary 14, 2019
Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on…
read nowJanuary 10, 2019
The nation's top retailer is piloting a robotic kitchen assistant at its headquarters to determine if the technology is a good fit to use within store deli…
read nowJanuary 8, 2019
Kroger is piloting a connected grocery store in a partnership with Microsoft using connected sensors and the Azure cloud.
read nowJanuary 8, 2019
Don't be surprised if Amazon soon releases an advertisement illustrating that ordering on its Echo devices is easy enough for a parrot. Why? Well, because as…
read nowOctober 12, 2018
Masabi, which specializes in mobile ticketing and payments, is teaming up with Swiftly, a big data and mobility services platform for public transit, in a…
read nowOctober 9, 2018
There may just be less than a handful of Amazon Go stores right now, but the number of cashierless retail locations may explode in just a few years.
read nowSeptember 20, 2018
A cashierless store in San Francisco is working out a few glitches as it strives to best Amazon's Amazon Go.
read now