Rakuten Ichiba, Google team on YouTube shopping experience

February 27, 2026

Rakuten Ichiba, a Japan online marketplace, is partnering with Google in Japan to provide an accessible shopping experience where consumers can buy products…

The hidden customer experience cost of returns: Why apparel brands must rethink reverse logistics

by Jonathan Briggs — SVP of Sales, ShipMonk

Returns are no longer a back-office function. For apparel brands, they represent a defining moment in the customer relationship.

Woof Gang Bakery & Grooming expands private label to boost retail experience

February 26, 2026

Woof Gang Bakery & Grooming has expanded its retail experience with toys, treats and even cosmetics.

National Retail Solutions Partners with El Especialito to Launch Contest with $1,000 Prize

National Retail Solutions (NRS) is proud to announce its collaboration with El Especialito, the nation’s largest Spanish-language weekly newspaper, to launch…

Why CX outcomes, not price cuts, will drive retail growth in 2026

by Banwari Agarwal — CEO Retail & CG and Digital Business, Sutherland Global

Staying competitive shouldn’t start with slashing prices. While discounts may deliver a short-term lift in revenue, they steadily erode margins and train…

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Target investing in store labor amidst job cuts at centers, offices

February 16, 2026

Target will invest more in store labor to boost the customer experience while trimming back about 500 jobs within its distribution centers and regional offices.

1-800-Flowers.com joins Instacart app

February 12, 2026

1-800-Flowers.com has joined the Instacart app, providing delivery from more than 700 participating florists across the 1-800-Flowers.com network.

Swipe fees could cost consumers $683M on Valentine’s day

February 10, 2026

Credit card swipe fees could cost consumers more than $683 million given expected higher prices for Valentine's Day gifts, according to the Merchants Payments…

5 factors driving increased bodycam adoption in retail in 2026 and beyond

by Alan Ring — CEO, HALOS Body Cameras

Body-worn cameras aren’t a cure-all, but they provide a powerful foundation for addressing pressures such as rising aggression, theft tactics and meeting…

The Home Depot, Bass Pro Shops now home for Wahlburgers locations

February 6, 2026

Wahlburgers, the burger chain founded by brothers Mark, Donnie and Paul Wahlberg, announced a major national expansion strategy, including partnerships with…

Lifestyle retailer taps Jumpmind Commerce for register needs

February 6, 2026

Downtown Locker Room, a lifestyle retailer now known as DTLR, has deployed Jumpmind Commerce's POS platform at both fixed and mobile registers at 640-plus…

Super Bowl Experience launches during Super Bowl week

February 5, 2026

Super Bowl week, taking place through the big game day on Feb. 8, features a 'Super Bowl Experience," which launched Tuesday at the George R. Moscone…

Aldi marks a big anniversary with lots of store openings

February 5, 2026

ALDI, which celebrates its 50th anniversary in the U.S. this year, plans to open more than 180 stores across 31 states in 2026.

Korbyt unveiling enhancements to AI agent suite

February 5, 2026

Korbyt is unveiling additions to its 5C Agent Suite at this week's ISE 2026 event.

Retail’s big reset: Why 2026 will separate brands that execute from brands that just plan

The brands that win in 2026 will be the ones that execute — consistently, visibly, and without excuses.

Bish Creative debuts 32-inch E-Paper Smart Signs at NRF 2026

Bish Creative shared insight on the E-Series Digital Merchandising Platform which made its debut inside the Samsung booth at NRF 2026 event.

Presented by Bish Creative

Self-service reshaping retail in Australia

February 3, 2026

Self-service is a preferred checkout option for consumers in Australia but shoppers want improvement in the technology.

The potential impact of Walmart's ChatGPT shopping strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest retailer is expanding its AI use via ChatGPT. But there are questions on how the shopping channel will be received by consumers.

The Vitamin Shoppe debuts innovation store in New York City

February 3, 2026

The Vitamin Shoppe has launched an 'Innovation Store" at 157 East 86th street in the Upper East Side of New York City.