Customer Experience News
National Australia Bank tests cashless payment for small, solo merchants
August 9, 2019
National Australia Bank is testing a tap-on-phone technology that allows small businesses and sole proprietors to accept cashless payments.
read nowPartech teams with Mobiry to personalize customer orders
August 8, 2019
Partech Inc., a wholly owned subsidiary of PAR Technology Corp. and a global provider of point of sale solutions to the restaurant and retail industries, has…
read nowTarget marks 20th designer partnership with limited-edition collection
August 8, 2019
Target Corporation is marking the 20th anniversary of its first designer partnership, with Michael Graves, via a limited-edition collection featuring 30…
read nowToms debuts new checkout payment option
August 8, 2019
Toms, a shoe and accessories retailer, is partnering with payments provider Klarna to offer two additional pay options at online checkout. Shoppers can now pay…
read nowCashierless checkout startup raises $35M in funding
August 8, 2019
Standard Cognition, which provides cashierless checkout technology, has raised $35 million in Series B funding, which more than doubles its valuation to $53…
read nowgoop, Mastercard, Next Retail Concepts team up on innovative online experience
August 6, 2019
Lifestyle brand, goop, is offering its Canadian consumers an immersive digital shopping experience with the help of Mastercard and Next Retail Concepts.
read nowWalmart, Nike innovators lead top 25 global power player list
August 5, 2019
Walmart, Nike and Max Mara leaders took the first top three slots on the Top 25 Global E-Commerce Power Players list from Coresight Research and eShopWorld.
read nowHenkel debuts an experience center for retailers
August 2, 2019
Henkel, which makes home care, beauty and adhesive technologies, has opened an experience center at its consumer products headquarters for retail partners.
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Kodak Moments launches photo printing experience to drive retail traffic
August 1, 2019
Kodak Moments, a global provider of photo products and services to retailers, consumers and entertainment properties, has launched the M1 Order Station, a…
read nowRite Aid launches virtual health care kiosks
August 1, 2019
The Rite Aid Corporation is launching RediClinic Express, in partnership with InTouch Health, a telehealth company that offers healthcare providers solutions…
read now'Friends' retail pop-up honors show's 25th anniversary
August 1, 2019
SoHo, New York, will be home to a uniquely branded retail pop-up experience in September when Warner Bros. TV stage a "Friends" TV show-themed pop-up in…
read nowMacy's taps tech for digital scent bars
July 31, 2019
Macy's is aiming to change how it sells fragrance and enhance the customer experience at the same time.
read nowKroger adds more CBD products to shelves
July 31, 2019
Kroger Co. is rolling out an expanded offering of cannabidiol items to 1,350 stores across 22 states this month.
read nowWalgreens taps Theatro voice assistant for associate communication
July 30, 2019
Walgreens is using Theatro's voice intelligent assistant technology to provide associates greater communication capability.
read nowCostco goes digital with membership card
July 30, 2019
Lost your Costco membership card? Well, just turn on that smartphone as the wholesale retailer is now providing members with a digital option via the Costco…
read nowWalmart, Ford partnering to explore autonomous car delivery
July 30, 2019
On the heels of offering grocery pickup, Walmart is working with Ford to explore autonomous car delivery in what it's calling a pilot effort.
read nowMobile tech top of mind for retailers, claims report
July 29, 2019
Nearly 100% of retailers have some sort of mobile tech deployed and view mobile tech as a way to optimize inventory, POS and personalize the customer…
read nowReport: Just 1 bad experience can turn off a shopper
July 29, 2019
More than half of shoppers, 55%, will not return to a brand or retailer after one bad experience, indicating that today's consumer has nearly zero tolerance…
read nowFuelRod mobile charging kiosks expand to Orlando airport
July 26, 2019
The Orlando Sanford International Airport is the latest airport to offer the FuelRod mobile charging service with four automated FuelRod Power-Ready-to-Go…
read nowFriendly's debuts more functional, rewarding loyalty app
July 25, 2019
Friendly's is launching what it describes as an improved loyalty program this week, called the BFF Club, to give patrons timely promotion updates, as well as…
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