Customer Experience News
Domino's teams with Xevo to launch in-car ordering
March 27, 2019
Domino's Pizza is working with in-vehicle commerce creator, Xevo Inc., to launch AnyWare pizza ordering capabilities, which will be preloaded in Chrysler and…
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Most shoppers embracing cross-channel retail, reveals study
March 26, 2019
Increasing consumer interest in virtual reality and augmented reality, as well as digital pay options, are revitalizing the in-store experience. A majority of…
read nowWellness water brand tapping AR mirrors for in-store demos, customer engagement
March 26, 2019
In a quest to better understand the customer, Flow Alkaline Spring Water will deploy augmented reality mirrors, using Memomi technology, in the grocery…
read nowCosabella launches subscription lingerie service
March 25, 2019
Cosabella is launching a monthly lingerie subscription box service utilizing the Snap+Style Business curation platform.
read nowRetailers: We're behind on off-site consumer engagement
March 22, 2019
More than half, 62 percent, of retailers acknowledge they need to boost improvement when it comes to consumer engagement data monitoring away from online…
read nowNew York airport expands Terminal B consumer services
March 21, 2019
Terminal B at New York's LaGuardia aiport now features an Uber Rider Center, Starbucks and the C Bar.
read nowTesla decides to keep most store locations open
March 21, 2019
First Tesla announced it was closing most of its store locations and becoming a pure e-commerce play.
read nowFormer Ulta leader tapped as Joann Stores CIO
March 21, 2019
Varadheesh Chennakrishnan, formerly an IT leader with Ulta Beauty, has been named CIO for Joann Stores.
read nowNew York's Hudson Yards retail, restaurant hub open for business
March 20, 2019
Hudson Yards, a new retail and restaurant hub in Manhattan, New York, is open for business.
read nowLevi Strauss taps Reflect, D3, BrightSign for flagship’s visual experience
March 19, 2019
Levi Strauss & Co. has teamed up with D3, BrightSign and Reflect for a visual experience at its flagship store in Times Square, Manhattan.
read nowInstagram launches its own retail shopping channel
March 19, 2019
Instagram has launched a shopping service, called Checkout on Instagram, that lets shoppers buy, track and manage purchases directly within the social media…
read nowQuiktract launches mobile contract, payment app
March 15, 2019
Quiktract Inc. recently launched its mobile app on the App Store and Google Play. This app provides contracts and mobile payments for the person-to-person…
read nowSelf-serve kiosk offers another return option for retailers
March 13, 2019
Happy Returns is launching a self-service kiosk option that can handle both in-store and online retail returns.
read nowFarmstead expanding refill/save program
March 12, 2019
In response to customer response, online grocer Farmstead is expanding its refill and save program by adding hundreds of items.
read nowBusiness enterprises slacking on mobile security, claims study
March 11, 2019
The latest Verizon Mobile Security Index reveals that nearly half, 48 percent, of enterprises are sacrificing security in order "to get the job done."
read nowAmazon shuttering pop-ups come April
March 7, 2019
Amazon is planning to close all its 87 pop-up locations starting in April.
read nowPapa Gino's, D'Angelo Grilled Sandwiches tap Recurrency to boost guest connection
March 5, 2019
Papa Gino's and D'Angelo Grilled Sandwiches are using Mobivity Holdings Corp.'s personalization suite, Recurrency, to improve guest connections.
read nowReport: Mobile device use in shopping grabs deep traction, BOPIS gets more popular
March 1, 2019
Shoppers are increasingly relying on mobile devices with 86.2 percent using smartphones to research products while in a brick-and-mortar store and 83.8 percent…
read nowTahini brands pulled off shelves after multistate salmonella outbreak
February 28, 2019
A multi-state salmonella Concord outbreak has led federal food safety authorities to issue a warning and recall of Achdut Ltd. tahini. The FDA and U.S. Centers…
read nowPodium named to most innovative list for 2019
February 28, 2019
Interaction management platform Podium has landed on Fast Company's annual list of the world's most innovative companies for 2019.
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